Phillip Hirschmann Email & Phone Number

Phillip Hirschmann Skills

• • Diagnosing computer hardware issues for servers, desktops and notebooks
• • Implementation of Microsoft Server 2011 Small Business Edition, Exchange 2010,
• • Implementation and troubleshooting of ESX and ESXI VMWare solutions
• • Exchange and Data migration
• • Server 2003 bare metal recovery
• • Blackberry Enterprise Server implementation and troubleshooting
• • Vipre, Ninja, GFI and Barracuda Antispam implementation and troubleshooting
• • Barracuda Cloud backup solution implementation and troubleshooting
• • Tape backup and Symantec Backup Exec implementation and troubleshooting
• • File and folder permissions administration
• • Implementation of Cat 6, Cat 5e data and Cat 3 phone cabling to offices rangin
• • Administration of Microsoft Server 2000, 2003, 2008 (R2) and 2010
• • Administration of Microsoft Exchange 2003, 2007 2010
• • HP certified Laserjet printer technician
• • Barracuda Web filter implementation and administration
• • Desktop migration procedures for new workstations and server migrations
• • Symantec Endpoint administration
• • Trend Micro Worry Free Business security deployment, upgrade and administratio
• • Cisco ASA and Pix firewall administration and troubleshooting
• • Sonicwall Firewall administration
• • GFI Max Remote monitoring implementation
• • Cisco wireless access point administration and implementation
• • HP Procurve managed switch implementation and administration
• • Mobile phone administration and troubleshooting experience with Android, IOS,
• • Administration of Microsoft Remote Web Workplace
• • Experience troubleshooting all MS Office versions
• • Troubleshooting Windows 98, 2000, ME, XP, Vista and Windows 7, 8, 8.1 operatin
• • QA testing for internet credit card transaction system and secure websites
• • Troubleshooting Outlook, Outlook Express and Windows Mail email clients
• • Troubleshooting Internet Explorer, Google Chrome, Opera, and Mozilla Firefox w
• • Troubleshooting and removing Virus, Malware and Spyware infections
• • Enhanced reliability secret clearance
• • IT Contact Center Apprenticeship Certificate
• • Basic understanding of ITIL methodologies
• Databases
• Laptops
• Hardware
• Operating Systems
• Networking
• Servers
• Software Documentation
• Technical Support
• Troubleshooting
• VPN
• Windows XP
• Software Installation
• Active Directory
• Windows Server
• SaaS
• VMware