Phillip Edgar Email & Phone Number
Director, Customer Success — Enterprise AI Search @ Lucidworks
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Phillip Edgar Location
- Atlanta, GA, US
Phillip Edgar Work
- Director, Customer Success — Enterprise AI Search @ (October 2024 - Present)
- Principal Strategic Customer Success Manager @ (February 2023 - October 2024)
- Director of Strategic Accounts @ (September 2019 - February 2023)
- Customer Engagement Consulting @ pwedgar communications, llc (November 2016 - October 2019)
- Senior Enterprise Customer Success Manager @ (September 2018 - August 2019)
- Enterprise Customer Success Director @ (October 2016 - December 2017)
- Earlier Enterprise and Strategic Account Leadership @ Dimension Data, Automation Anywhere, Tableau (January 2012 - December 2016)
- Vice President Customer Engagement @ (April 2010 - July 2012)
Phillip Edgar Skills
- AI Strategy
- Account Management
- Artificial Intelligence (AI)
- Business Outcomes
- Change Management
- Contract Lifecycle Management (CLM)
- Cross-Functional Leadership
- Customer Adoption
- Customer Advocacy
- Customer Health Scoring
- Customer Lifecycle Management
- Customer Retention
- Customer Success Management
- Digital Transformation
- Enterprise AI Adoption
- Enterprise Customer Success
- Enterprise SaaS
- Enterprise Search
- Enterprise Software
- Escalations Management
- Executive Business Reviews (EBRs)
- Executive Stakeholder Engagement
- Expansion & Growth
- Financial Services
- Gainsight
- Generative AI
- Government / Public Sector
- Identity and Access Management (IAM)
- Jira
- Okta Identity Cloud
- Principal Customer Success
- Regulated Environments
- Renewal Management
- Revenue Retention
- Risk Mitigation
- SaaS Customer Success
- SaaS Platforms
- Salesforce.com
- Stakeholder Management
- Storytelling
- Strategic Account Management
- Strategic Customer Success
- Value Engineering
- Value Realization
- Zendesk
- SaaS
- Cloud Computing
- Telecommunications
- Sales Management
- Strategy
- Marketing Strategy
- Business Intelligence
- Sales Process
- Sales Operations
- Global Business Development
- Telecom Technologies
- Social Media
- Contract Negotiation
- International Business
- International Sales
- Internal Communications
- Business Process Improvement
- Strategy Development
- Strategic Analysis
- Business Optimization
- Thought Leadership
- Unified Communications
- Video Conferencing
- Business Intelligence Tools
- Business Development
- Strategic Partnerships
- Management
- Leadership
- Consulting
- Software as a Service Saas
- Eis
- Sales Manager
Phillip Edgar Summary
- Phillip Edgar, based in Atlanta, GA, US, is currently a Director, Customer Success — Enterprise AI Search at Lucidworks. Phillip Edgar brings experience from previous roles at Workday Contract Management, Arria NLG, pwedgar communications, llc and Okta, Inc.. With a robust skill set that includes AI Strategy, Account Management, Artificial Intelligence (AI), Business Outcomes, Change Management and more. Phillip Edgar has 2 emails and 1 mobile phone numbers on RocketReach.
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