Philippe Maisse's Location
Florence, IT
Philippe Maisse's Work
- Global Client Services Business Intelligence Manager @ Gucci
- Customer Service Performance Manager @ Louis Vuitton
- Workforce Manager Contact Centers @ BNP Paribas Fortis
- Traffic and Workforce Manager @ Orange
- Business Unit Manager @ Teleperformance
- Senior Reporting and Workforce Manager @ Arvato
- European Client Service Coordinator @ Teleperformance
Philippe Maisse's Education
- COPC Registered Coordinator
certification (Registered Coordinator 5.0)
2011 - 2011 - College Saint-Louis
bachelor (Computer Sciences)
1990 - 1991
Philippe Maisse's Skills
- Workforce Management
- Call Center
- Performance Management
- Strategic Planning
- Change Management
- Team Building
- IEX
- Call Routing
- Forecasting
- Contact Centre
Philippe Maisse's Summary
Philippe Maisse, based in Florence, IT, is currently a Global Client Services Business Intelligence Manager at Gucci, bringing experience from previous roles at Louis Vuitton, BNP Paribas Fortis, Orange Belgium and Teleperformance. Philippe Maisse holds a 2011 - 2011 certification in Registered Coordinator 5.0 @ COPC Registered Coordinator. With a robust skill set that includes Workforce Management, Call Center, Performance Management, Strategic Planning, Change Management and more, Philippe Maisse contributes valuable insights to the industry. Philippe Maisse has 2 emails on RocketReach.
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