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Philippa Cresswell Location
Warwick, GB
Philippa Cresswell Work
Customer Experience Director East Midlands Railway @ (May 2024 - Present)
Executive Director On Board Customer Experience @ Avanti West Coast (December 2021 - May 2024)
Head of Projects: People, Commercial and Customer Experience @ Avanti West Coast (December 2019 - December 2021)
Managing Director @ Philippa Cresswell Consulting (September 2010 - December 2019)
Head Of Service Innovation and Strategy @ (September 2010 - March 2011)
New Product Development Director @ (September 2004 - August 2010)
New Product Development Director and Training Director @ (August 2000 - August 2004)
National Operations Manager - House of Fraser restaurants @ Massarella Catering (January 1999 - January 2001)
Brand Development Manager @ Debenhams Food services (March 1998 - March 1999)
Head of Catering @ Next Ltd (September 1992 - March 1998)
Philippa Cresswell Education
Henley College, Coventry
Hotel,Catering and Institutional Managment HBTEC
1985-1987
Henley College , Coventry 1983-1987
Philippa Cresswell Skills
Budgets
Business Planning
Business Strategy
Change Management
Customer Service
Event Management
Hospitality
Management
Marketing Strategy
Negotiation
New Business Development
Operations Management
Retail
Start-ups
Strategic Planning
Strategy
Team Building
Training
Start Ups
Philippa Cresswell Summary
Philippa Cresswell, based in Warwick, GB, is currently a Customer Experience Director East Midlands Railway at East Midlands Railway. Philippa Cresswell brings experience from previous roles at Avanti West Coast, Philippa Cresswell Consulting and Weight Watchers. Philippa Cresswell holds a 1985 - 1987 Hotel,Catering and Institutional Managment HBTEC @ Henley College, Coventry. With a robust skill set that includes Budgets, Business Planning, Business Strategy, Change Management, Customer Service and more. Philippa Cresswell has 2 emails and 2 mobile phone numbers on RocketReach.
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