Senior Manager Business Operations and Salesforce Administrator @ (January 2021 - April 2024)
Operations Manager (Claims and Servicemanagement) @ (September 2017 - December 2020)
Manager Operations, Customer Service and Logistics @ (August 2015 - March 2017)
Customer Business Development Manager @ (January 2015 - July 2015)
Manager Operations and Logistics @ Tirendo Deutschland GmbH (May 2012 - November 2014)
Business Development Manager @ (January 2012 - May 2012)
Assistant Director Operations and Consultant eCommerce @ (August 2011 - December 2011)
eCommerce Deal Manager @ (December 2010 - July 2011)
Teamlead WebResearch "National Deals" @ (July 2010 - November 2010)
WebResearcher @ (April 2010 - June 2010)
System- and Network Administrator and Webdeveloper @ Bitskin GmbH (May 2007 - November 2009)
Philipp Hodapp Education
ESB Mediencollege Berlin
Media designer for digital & print (Webdesign and -programming, digital photography, photo editing, 3D animation, typography)
2004-2006
Philipp Hodapp Skills
Adobe Acrobat
Adobe Photoshop
Agiles Projektmanagement
Außendienstmanagement
Behave correctly in an emergency
Berichterstellung
Bestandsmanagement
Betrugsprävention
Business Development
Business Strategy
Cascading Style Sheets (CSS)
Consulting
Customer-Relationship-Management (CRM)
Data protection impact assessment | Data processing agreement (DPA) | Clean desk policy
Datenanalyse
Dealing with the rights of data subjects | Transparency and information | Rectification
E-Commerce
Entrepreneurship
Geschäftsentwicklung
Geschäftsprozesse
Großhandel
HTML5
Implementing a clean desk policy
Internationler Versand
JIRA
Justification for data processing | Consent | Authorization concept
KPI-Reporte
Kunden-Eskalationsmanagement
Kundenbindung
Kundenservice
Kundenservice-Trainings
Kundenserviceabläufe
Kundenzufriedenheit
Lagerwesen
Management
Marketing
Marketingstrategie
Microsoft Excel
Microsoft Office
MySQL
Netzwerkadministration
Neu gegründete Startups
Neugeschäftsentwicklung
New Business Development
Notification obligation | Sanctions | Register of processing activities
Online Advertising
Online-Marketing
Online-Recherche
Onlinewerbung
Operative Tätigkeiten
PHP
Partnermanagement
Personal data | Highly sensitive data
Preventing social engineering
Produktmanagement
Project Management
Projektmanagement
Prozessanalyse
Prozessautomatierung
Prozessdokumentation
Prozessoptimierung
Purpose limitation | Data minimization | Storage limitation | Pseudonymization
Qualitätskontrolle
Qualitätsmanagement
Recognize phishing
SEO
Sales
Salesforce
Salesforce Lightning
Salesforce Sales Cloud
Salesforce Service Cloud
Schnittstellen
Server-Administration
Social Media
Soziale Medien
Start-ups
Strategisches Management
Strategy
Systemadministration
Unternehmensführung
Unternehmensstrategie
Unternehmertum
Use authorization concept
Using secure passwords
Versand und Wareneingang
Vertragsmanagement
Vertrieb
Webdesign
Webentwicklung
Working securely on the move
Working with third parties
Zendesk
Zendesk Support
Philipp Hodapp Summary
Philipp Hodapp, based in Berlin, DE, is currently a Salesforce-Administrator at GBA Group. Philipp Hodapp brings experience from previous roles at ELEMENT Insurance AG, Horizn Studios and Treatwell. Philipp Hodapp holds a 2004 - 2006 Media designer for digital & print in Webdesign and -programming, digital photography, photo editing, 3D animation, typography @ ESB Mediencollege Berlin. With a robust skill set that includes Adobe Acrobat, Adobe Photoshop, Agiles Projektmanagement, Außendienstmanagement, Behave correctly in an emergency and more. Philipp Hodapp has 3 emails on RocketReach.
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