Vice President Customer Operations @ SER Group @ (January 2022 - Present)
Vice President Customer- and Managed Services D-A-CH @ SER Group @ (February 2020 - January 2022)
Geschäftsstellenleiter @ SER Solutions Deutschland GmbH (July 2000 - Present)
Geschäftsführer @ SER Solutions Deutschland GmbH (December 2018 - February 2020)
Regionalmanager @ SER Solutions Deutschland GmbH (September 2018 - February 2020)
Geschäftsführer @ SER Banking Software Solutions GmbH (October 2009 - February 2020)
Senior Consultant @ Xerox (January 1998 - January 2000)
Software-Entwickler @ COI GmbH (January 1994 - January 1998)
Philipp Gunzer Education
FAU Erlangen-Nürnberg
Diplom-Ingenieur (Informatik)
1988-1994
Philipp Gunzer Skills
Customer Operations
Customer Success
Digital Transformation
Digitale Transformation
Eskalationsmanagement
IT-Service-Management
Leadership
Managed Services
Management von multikulturellen Teams
ServiceNow
Workflow-Management
Philipp Gunzer Summary
Philipp Gunzer, based in North Rhine-Westphalia, Germany, is currently a Vice President Customer Operations @ Doxis at Doxis. Philipp Gunzer brings experience from previous roles at SER Group and SER Solutions Deutschland GmbH. Philipp Gunzer holds a 1988 - 1994 Diplom-Ingenieur in Informatik @ FAU Erlangen-Nürnberg. With a robust skill set that includes Customer Operations, Customer Success, Digital Transformation, Digitale Transformation, Eskalationsmanagement and more. Philipp Gunzer has 2 emails on RocketReach.
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