2022 -
now Manager - Learning Design and Development @
2011 -
2022 Vice President, Global Talent and Development, BNY Mellon @
2010 -
2011 Vice President, Compliance Training @
2008 -
2011 Private Learning Consultant @ Private
2004 -
2008 Training Manager @ PRC
1997 -
2004 Trainer and Training Manager @
Philip Lima Education
Quincy College
Certificate (Business Leadership Skills)
Philip Lima Skills
Instructional Design
E-Learning
Program Management
Process Improvement
Call Centers
Training Delivery
Customer Satisfaction
Needs Analysis
Learning Management
Onboarding
Call Center
Requirements Analysis
Leadership
Organizational Development
Customer Relations
PowerPoint
Technical Training
Blended Learning
Technical Writing
Problem Solving
Staff Development
Curriculum Development
Supervisory Skills
Articulate Storyline
Customer Service
Management
Training
Coaching
Strategic Planning
E Learning
Team Building
Customer Relationship Management Crm
Project Management
Business Process Improvement
Microsoft Office
Microsoft Excel
Event Planning
Strategy
Customer Relationship Management
Philip Lima Summary
Philip Lima, based in Pittsburgh, PA, US, is currently a Manager - Learning Design and Development at Federal Express Corporation. Philip Lima brings experience from previous roles at BNY Mellon, Bank of New York Mellon, Private and PRC. Philip Lima holds a Certificate in Business Leadership Skills @ Quincy College. With a robust skill set that includes Instructional Design, E-Learning, Program Management, Process Improvement, Call Centers and more. Philip Lima has 4 emails and 3 mobile phone numbers on RocketReach.
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