Head of Customer Care @ TRITEL Tanzania - Dar es Salaam. ( TRI Telecommunications Tanzania Ltd)
Philip Joseph's Education
INSEAD
Certificate - Leading Organisations in Distruptive Times (Distinction)
2021 - 2021
INSEAD
Certificate (- Building Digital Partnerships and Ecosystems)
2021 - 2021
INSEAD
Certificate (Strategy in the Age of Digital Distruption)
2020 - 2020
INSEAD
Online (Certification)
2022
RMIT University
Executive Certificate (Business Administration and Management, General)
2008
Philip Joseph's Skills
Customer Experience
Telecommunications
Team Management
Training
Customer Retention
Customer Satisfaction
CRM
Management
Process Improvement
Customer Service
Philip Joseph's Summary
Philip Joseph, based in Jakarta, ID, is currently a Senior Vice President Customer Experience and Service Operation at PT. Indosat Tbk, bringing experience from previous roles at Ooredoo Myanmar and Ooredoo Maldives(formerly known as Wataniya Telecom Maldives). Philip Joseph holds a 2021 - 2021 Certificate - Leading Organisations in Distruptive Times in Distinction @ INSEAD. With a robust skill set that includes Customer Experience, Telecommunications, Team Management, Training, Customer Retention and more, Philip Joseph contributes valuable insights to the industry. Philip Joseph has 2 emails and 1 mobile phone number on RocketReach.