Philip Guindi Email & Phone Number
Senior Director, Services @ Finaira
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Philip Guindi Location
- Cairo, Cairo Governorate, EG
Philip Guindi Work
- 2025 -now Senior Director, Services @
- 2024 -2025 Director, Professional Services, Technical Consulting @
- 2020 -2024 Director, Global Support Services @
- 2018 -2020 Director, Global Support Service and Head of VMware Business Unit @
- 2017 -2018 Senior Manager, Customer Services EMEA @
- 2015 -2017 RSA, Technical Support Manager @
- 2014 -2015 Head of Customer Service Management @
- 2012 -2014 Operations Manager @
- 2011 -2012 Head of ITD Monitoring and Abuse Desk – ITD Service Desk @
- 2008 -2011 GLA team Head and Supervisor (First line manager) @
- 2005 -2008 Customer Technical Support - Team Leader @
- 2004 -2005 Supervisor and System Engineer (EFT) @ Network Processing Company NPC
- 2003 -2004 Radio Planning and Field Engineer (Electronics installation and Maintenance) @ Sofisat
Philip Guindi Education
- Paris ESLSCA Business School
Doctorate of Business Administration (Business Administration and Management, General)
2021-2025 - Paris ESLSCA Business School
Master of International Business Administration (MBA) (Global Management)
2010-2012 - Cairo University
Bachelor of Science (BSc) (Electronics & Electrical Communications)
1997-2002 - Education Home School
General Secondary School Certificate - Thanwaya Amma (Mathematics)
1984-1997
Philip Guindi Skills
- Consulting
- Management Consulting
- Service Delivery Management
- Software Implementation
- Operations Management
- Information Technology
- Lean Management
- Incident Management
- Sla
- Service Desk
- Management
- Leadership
- Technical Support
- Performance Management
- Service Delivery
- ITIL
- Telecommunications
- Outsourcing
- Business Process Improvement
- Process Improvement
- IT Management
- Process Management
- Troubleshooting
- Change Management
- CRM
- Business Analysis
- Managed Services
- IT Operations
- Team Management
- Call Centers
- Operational Excellence
- Team Leadership
- Project Delivery
- Customer Experience
- Cloud Computing
- Six Sigma
- Program Management
- Risk Assessment
- Project Management
- Business Process
- IT Strategy
- Service Operations
- IT Outsourcing
- Customer Satisfaction
- ITIL Certified
- Key Performance Indicators
- ITIL v3 Foundations Certified
- IT Service Management
- Service Management
- Vendor Management
- Resource Management
- Service Improvement
- Business Continuity
- Business Transformation
- Social Media
- Public Speaking
- Electronics
- Customer Service
Philip Guindi Summary
- Philip Guindi, based in Cairo, Cairo Governorate, EG, is currently a Senior Director, Services at Finaira. Philip Guindi brings experience from previous roles at RSA Security, VMware and Dell Technologies. Philip Guindi holds a 2021 - 2025 Doctorate of Business Administration in Business Administration and Management, General @ Paris ESLSCA Business School. With a robust skill set that includes Consulting, Management Consulting, Service Delivery Management, Software Implementation, Operations Management and more. Philip Guindi has 2 emails and 2 mobile phone numbers on RocketReach.
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