Phil McDermott Email

Phil McDermott Skills

• Business Analysis
• Business Continuity
• Business Continuity - MBCI, and highly experienced in building BC Management Systems. to the highest standards. Certified as a Lead Auditor in ISO22301 standard.
• Business Continuity Planning
• Chair of the FMI Operational Resilience Engagement Forum (FOREF), a sub group of the Sector Response Framework Group (SRFG)
• Change Management
• Committee Management - Several positions chairing and coordinating high profile committees such as the FMI Operational Resilience Engagement Forum (FOREF). Also coordinated Crisis Management teams at the highest C suite level.
• Data Center
• Disaster Recovery
• Governance
• IT Management
• IT Operations
• IT Service Management
• IT Strategy
• ITIL
• Incident Management
• Infrastructure
• Managed Services
• Management
• Networking
• Operational Resilience - I have guided two financial market infrastructure (FMI) firms through to regulatory requirements: building OR framework; coordinating service mapping; defining impact tolerances; arranging testing and exercising; responsibility for governance and senior management reporting.
• Operations Management
• Outsourcing
• PRINCE2
• Project Delivery
• Project Management
• SLA
• Service Delivery
• Service Improvement
• Service Management
• Solution Architecture
• Stakeholder Management
• Vendor Management
• Six Sigma
• Marketing
• Process Improvement
• Strategy
• Microsoft Office
• Financial Analysis