Phil McCoy Email
Client Services Manager @ NEC Software Solutions
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Phil McCoy Location
- Hartlepool, GB
Phil McCoy Work
- Client Services Manager @ (November 2024 - Present)
- Strategy and Support Manager @ (July 2022 - November 2024)
- Major Incident and Escalations Manager @ (June 2019 - July 2022)
- Product Technician @ (August 2017 - May 2019)
- MOJ Operations Manager @ (April 2015 - July 2017)
- MOJ Service Desk Team Leader @ (July 2013 - April 2015)
- Commercial Service Desk Team Leader @ (May 2011 - July 2013)
- IT Helpdesk Advisor for MOJ @ (February 2010 - May 2011)
- IT Manager and Management Information Analyst @ (August 2007 - October 2009)
- Call Centre Manager and Management Information Systems @ (August 2006 - August 2007)
- Team Manager (Bulldog Broadband Billing Dept) @ (January 2006 - August 2006)
- Team Leader @ Garlands (January 2005 - January 2006)
- Chef @ King Johns Tavern (January 2004 - January 2005)
Phil McCoy Education
- Hartlepool College of Further Education
A-Levels (Physics, Law, ICT, Psychology)
2000-2002
Phil McCoy Skills
- Leadership
- Teamwork
- Management
- Data Analysis
- Information Technology
- Coaching
- Incident Management
- Telecommunications
- Microsoft Excel
- Team Management
- Team Leadership
- Key Performance Indicators
- Call Centers
- Call Center
- Customer Service
- High degree of initiative
- Technical Support
- IT Management
- Performance Management
Phil McCoy Summary
- Phil McCoy, based in Hartlepool, GB, is currently a Client Services Manager at NEC Software Solutions. Phil McCoy brings experience from previous roles at NEC Software Solutions, Forticrete and Hewlett Packard Enterprise. Phil McCoy holds a 2000 - 2002 A-Levels in Physics, Law, ICT, Psychology @ Hartlepool College of Further Education. With a robust skill set that includes Leadership, Teamwork, Management, Data Analysis, Information Technology and more. Phil McCoy has 3 emails on RocketReach.
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