Phil Klaus Email & Phone Number
(Full) Professor of Customer Experience Strategy and Management @ International University of Monaco
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Phil Klaus Location
- Monaco
Phil Klaus Work
- 2016 -now (Full) Professor of Customer Experience Strategy and Management @
- 2025 -now Co-Founder @
- 2015 -now Non-executive Chairman of the Board @
- 2008 -now Founder, Chief Scientist and Strategic Advisory Leader @ Prof. Dr. Phil Klaus & Associates
- 2000 -now Keynote Speaker @ Prof. Dr. Phil Klaus
- 2016 -now Strategic Advisor @
- 2015 -now Non-Executive Director @
- 2008 -now Member @ AMA Academy of Marketing SERVSIG
- 2024 -now Member of the Board of Advisors @
- 2010 -2016 Visiting Researcher @
- 2007 -2016 Visting Professor @
- 2006 -2015 Visiting Fellow @
- 2013 -2013 Professor of Customer Experience and Marketing Strategy @ ESCE International Business School
- 2011 -2013 Professor of Customer Experience and Marketing Strategy @
- 2008 -2011 Visting Professor @
- 2005 -2007 Consultant @ Lancaster University School of Management
Phil Klaus Education
- Cranfield University
PhD (Marketing)
2007-2010 - Cranfield University - Cranfield School of Management
MRes (Master in Research)
2006-2007 - Lancaster University
MBA (Master in Business Administration)
2005-2006
Phil Klaus Skills
- Marketing Strategy
- Customer Experience Strategy
- Customer Experience Management
- Marketing Research
- Management Consulting
- Public Speaking
- Business Strategy
- Market Research
- Customer Satisfaction
- Customer Service
- Change Management
- Customer Experience
- Marketing
- Project Management
- Qualitative Research
- Leadership Development
- Management
- Data Analysis
- Leadership
- Strategy
- Marketing Management
- Business Development
- B2B
- Entrepreneurship
- Research
- Consulting
- Fundraising
- Marketing Communications
- Analysis
- Consumer Behaviour
- Business Planning
- Social Media
- Public Relations
- Strategic Planning
- Online Marketing
- International Business
- Start-ups
- CRM
- Social Media Marketing
- Social Networking
- CX
- Presentation Skills
- Customer Relationship Management (CRM)
- Analytical Skills
- Customer Relationship Management Crm
- Start Ups
- Customer Relationship Management
Phil Klaus Summary
- Phil Klaus, based in Monaco, is currently a (Full) Professor of Customer Experience Strategy and Management at International University of Monaco. Phil Klaus brings experience from previous roles at Lexden Luxe, Phil Klaus CX Institute, Prof. Dr. Phil Klaus & Associates and Prof. Dr. Phil Klaus. Phil Klaus holds a 2007 - 2010 PhD in Marketing @ Cranfield University. With a robust skill set that includes Marketing Strategy, Customer Experience Strategy, Customer Experience Management, Marketing Research, Management Consulting and more. Phil Klaus has 3 emails on RocketReach.
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