Phil Klaus Email & Phone Number
(Full) Professor of Customer Experience Strategy and Management @ International University of Monaco
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Phil Klaus Location
- Monaco
Phil Klaus Work
- (Full) Professor of Customer Experience Strategy and Management @ (January 2016 - Present)
- Co-Founder @ (April 2025 - Present)
- Non-executive Chairman of the Board @ (January 2015 - Present)
- Founder, Chief Scientist and Strategic Advisory Leader @ Prof. Dr. Phil Klaus & Associates (January 2008 - Present)
- Keynote Speaker @ Prof. Dr. Phil Klaus (January 2000 - Present)
- Strategic Advisor @ (January 2016 - Present)
- Non-Executive Director @ (January 2015 - Present)
- Member @ AMA Academy of Marketing SERVSIG (January 2008 - Present)
- Member of the Board of Advisors @ (July 2024 - Present)
- Visiting Researcher @ (January 2010 - July 2016)
- Visting Professor @ (January 2007 - July 2016)
- Visiting Fellow @ (January 2006 - January 2015)
- Professor of Customer Experience and Marketing Strategy @ ESCE International Business School (January 2013 - October 2013)
- Professor of Customer Experience and Marketing Strategy @ (July 2011 - January 2013)
- Visting Professor @ (January 2008 - January 2011)
- Consultant @ Lancaster University School of Management (January 2005 - January 2007)
Phil Klaus Education
- Cranfield University
PhD (Marketing)
2007-2010 - Cranfield University - Cranfield School of Management
MRes (Master in Research)
2006-2007 - Lancaster University
MBA (Master in Business Administration)
2005-2006
Phil Klaus Skills
- Marketing Strategy
- Customer Experience Strategy
- Customer Experience Management
- Marketing Research
- Management Consulting
- Public Speaking
- Business Strategy
- Market Research
- Customer Satisfaction
- Customer Service
- Change Management
- Customer Experience
- Marketing
- Project Management
- Qualitative Research
- Leadership Development
- Management
- Data Analysis
- Leadership
- Strategy
- Marketing Management
- Business Development
- B2B
- Entrepreneurship
- Research
- Consulting
- Fundraising
- Marketing Communications
- Analysis
- Consumer Behaviour
- Business Planning
- Social Media
- Public Relations
- Strategic Planning
- Online Marketing
- International Business
- Start-ups
- CRM
- Social Media Marketing
- Social Networking
- CX
- Presentation Skills
- Customer Relationship Management (CRM)
- Analytical Skills
- Customer Relationship Management Crm
- Start Ups
- Customer Relationship Management
Phil Klaus Summary
- Phil Klaus, based in Monaco, is currently a (Full) Professor of Customer Experience Strategy and Management at International University of Monaco. Phil Klaus brings experience from previous roles at Lexden Luxe, Phil Klaus CX Institute, Prof. Dr. Phil Klaus & Associates and Prof. Dr. Phil Klaus. Phil Klaus holds a 2007 - 2010 PhD in Marketing @ Cranfield University. With a robust skill set that includes Marketing Strategy, Customer Experience Strategy, Customer Experience Management, Marketing Research, Management Consulting and more. Phil Klaus has 3 emails and 1 mobile phone numbers on RocketReach.
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