England, United Kingdom
City & Guilds Level 4 (Managing Delivery of Services to customers)
2016 - 2017City & Guilds Level 4 (Relationship Management)
2016 - 2017DWP Internal Training in partnership with Premier Partners (Award in Your Business Our Business certification of Employer skills.)
2013 - 2014DWP internal Training (Solution Focused Training)
2013 - 2013DWP internal Training (Redundancy Impact training (for support to both Business & customers effected by redundancy)
2012 - 2012DWP internal Training (Advanced Interviewing techniques for customers and external DWP recruitments)
2011 - 2011Level 2 & 3 (Level 2 & 3 Certificate and Diploma in Counselling Skills. (Centra Approved))
1999 - 2002
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