Customer Experience Lead @ (January 2024 - Present)
Content Administrator @ (April 2017 - July 2019)
Radio Producer @ (January 2016 - December 2016)
Phil Dean Education
University of Sunderland
Bachelor's degree (Media Production (TV & Radio))
2008-2011
Phil Dean Skills
Software as a Service (SaaS)
Customer Contact
Upselling
Relationship Building
CSM
Interpersonal Skills
Customer Experience
Customer Support
Communication
Storytelling
Presentations
Customer Engagement
Customer Satisfaction
Customer Retention
Sales Presentations
Technical Understanding
Customer Journeys
Project Management
Problem Solving
Client Relations
Customer Relationship Management (CRM)
Product Strategy
Onboarding
Customer Success
Voice of the Customer
Business-to-Business (B2B)
Customer Service
Presentation Skills
Public Speaking
Audio Editing
Audio Recording
Writing
Voice Acting
Phil Dean Summary
Phil Dean, based in Warrington, GB, is currently a Customer Experience Manager at Radio.co. Phil Dean brings experience from previous roles at Broadcast.co, Ameritz Music Ltd and Communicorp UK. Phil Dean holds a 2008 - 2011 Bachelor's degree in Media Production (TV & Radio) @ University of Sunderland. With a robust skill set that includes Software as a Service (SaaS), Customer Contact, Upselling, Relationship Building, CSM and more. Phil Dean has 3 emails on RocketReach.
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