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Phil Burrows Location
Manchester, GB
Phil Burrows Work
Operations Manager @ (October 2016 - Present)
Customer Service Manager - Collections and Recoveries @ (October 2011 - March 2016)
Debt Contact and Planning Manager @ (August 2008 - October 2011)
Recoveries Performance Manager @ (January 2006 - August 2008)
Mortgage Arrears Manager @ (January 2004 - January 2006)
Team Manager, Recoveries, Collections and Pre Delinquency @ (January 1999 - January 2006)
Phil Burrows Education
Burnage High School 1978-1983
Phil Burrows Skills
PMO
Call Centers
Credit
Governance
Management
Project Delivery
Customer Service
Team Management
Financial Risk
Leadership
Contact Centers
Project Portfolio Management
Business Strategy
Coaching
Project Planning
Service Delivery
Outsourcing
Process Improvement
Business Analysis
Relationship Management
Collections
Finance
Credit Cards
Business Process
Stakeholder Management
Risk Management
Business Process Improvement
Retail Banking
Banking
Performance Management
Customer Experience
Strategic Planning
Recruiting
Business Process Mapping
Business Relationship Management
Complaint Management
Resource Management
Workforce Management
Sla
Business Transformation
Unsecured Lending
Microsoft Word
Operations Management
Financial Services
Unsecured Loans
New Opportunities
Operations
Services
Service Improvement
Change Management
Contact Strategies
Phil Burrows Summary
Phil Burrows, based in Manchester, GB, is currently a Operations Manager at Capita. Phil Burrows brings experience from previous roles at The Co-operative Banking Group. Phil Burrows holds a 1978 - 1983 Burnage High School. With a robust skill set that includes PMO, Call Centers, Credit, Governance, Management and more. Phil Burrows has 1 emails on RocketReach.
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