Phil Baker Email & Phone Number
Founder and System Architect @ CADi - Causal Artificial Decision Intelligence Ltd.
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Phil Baker Location
- Lyme Regis, GB
Phil Baker Work
- Founder and System Architect @ (February 2026 - Present)
- Senior Consultant, People Leader. HiveMind Network member and Partners in Change Associate @ (February 2018 - Present)
- Customer Experience Lead @ (November 2021 - April 2025)
- Optimisation Lead @ (July 2020 - November 2021)
- Head Of Global Planning and Optimisation @ (September 2018 - October 2019)
- Consultant , MI, Workforce planning, Continuous improvement and Change @ (September 2017 - February 2018)
- Transformation Director @ (September 2016 - September 2017)
- MI and Planning Director @ (January 2016 - August 2016)
- Head of Operational Change @ (June 2012 - January 2016)
- Head of Dialler, MI and Insight @ (May 2011 - June 2012)
- Operations Director @ Computershare Voucher Services (January 2009 - May 2011)
- Head of Business Planning @ COMPUTERSHARE INVESTOR SERVICES (October 2005 - December 2008)
- Contact Centre Analyst @ BROADSYSTEM (NEWS INTERNATIONAL) (December 2002 - September 2005)
Phil Baker Education
- University of Warwick - Warwick Business School
MBA (Strategy, Corporate Finance and M and A)
2008-2013 - Imperial College London
Msc (Evolutionary Biology)
2001-2002 - University of Warwick - Warwick Business School
Executive (Business Administration and Management, General)
2024
Phil Baker Skills
- Change Management
- Business Analysis
- Management
- Stakeholder Management
- Operations Management
- Risk Management
- Team Leadership
- Strategy
- Leadership
- Customer Experience
- Team Management
- Business Process Improvement
- Coaching
- Strategic Planning
- Project Planning
- Budgets
- Business Intelligence
- CRM
- Contact Centers
- Project Management
- Performance Management
- Financial Services
- Customer Relationship Management
- Customer Satisfaction
- Project Delivery
- Performance Improvement
- Outsourcing
- Call Centers
- Business Transformation
- Business Strategy
- Business Development
- Relationship Management
- Finance
- Process Improvement
- Analysis
- Governance
- Business Process
- Forecasting
- Banking
- Program Management
Phil Baker Summary
- Phil Baker, based in Lyme Regis, GB, is currently a Founder and System Architect at CADi - Causal Artificial Decision Intelligence Ltd.. Phil Baker brings experience from previous roles at OPERATIONAL METRICS LIMITED, NatWest Group and Travelport. Phil Baker holds a 2008 - 2013 MBA in Strategy, Corporate Finance and M and A @ University of Warwick - Warwick Business School. With a robust skill set that includes Change Management, Business Analysis, Management, Stakeholder Management, Operations Management and more. Phil Baker has 2 emails on RocketReach.
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Top CADi - Causal Artificial Decision Intelligence Ltd. Employees
Phil Baker
Founder and System Architect
Lyme Regis, GB
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