PEXLY is a next-generation contact center solution that seamlessly combines highly trained multilingual human support teams with advanced AI agents (Voice, Chat, WhatsApp, Email). We provide true 24/7 omnichannel customer service and back-office operations. Our hybrid model intelligently automates routine interactions while ensuring experienced human agents handle complex, sensitive, or high-value conversations. The result: faster service, higher CX quality, and personalization at scale—with significant cost savings vs. traditional contact centers. With support in 50+ languages, flexible integration options, and global coverage, PEXLY ensures your customers receive fast, accurate, and empathetic support—anytime, on any channel, anywhere in the world.
| Website | http://www.pexly.com |
| Employees | 123 (76 on RocketReach) |
| Founded | 2015 |
| Phone | +1 203-324-6155 |
| Industry | Outsourcing and Offshoring Consulting |
| Keywords | Customer Relationship Management, Customer Support Services, Customer Experience, Customer Retention, Customer Satisfaction, Multilingual Support, Customer Success, Customer Engagement, Global Customer Support, 24/7 Customer Support, Customer Care, International Support, Client Management, Customer Service Outsourcing, Help Desk Services, Client Support, Support Services, Outsourced Customer Support, Technical Support, Help Desk Solutions |
| Competitors | Sprout Social, Inc., Hootsuite, SocialPilot, Agorapulse, Buffer, Mavrck, Bob Angelo Test SRL, Sendible, CoSchedule, Post Planner +39 more (view full list) |
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Jeroen Rijnen is the Co-Founder and managing Partner of PEXLY.
76 people are employed at PEXLY.