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PEXLY is a next-generation contact center solution that seamlessly combines highly trained multilingual human support teams with advanced AI agents (Voice, Chat, WhatsApp, Email). We provide true 24/7 omnichannel customer service and back-office operations. Our hybrid model intelligently automates routine interactions while ensuring experienced human agents handle complex, sensitive, or high-value conversations. The result: faster service, higher CX quality, and personalization at scale—with significant cost savings vs. traditional contact centers. With support in 50+ languages, flexible integration options, and global coverage, PEXLY ensures your customers receive fast, accurate, and empathetic support—anytime, on any channel, anywhere in the world.

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Jeroen Rijnen is the Co-Founder and managing Partner of PEXLY.

76 people are employed at PEXLY.

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