Petronela Gusa's Location
Romania
Petronela Gusa's Work
- International Service Desk Team Leader @ SCC
- Service Desk Analyst @ SCC
- Financial Accounting Specialized Referent @ UniCredit Services S.C.p.A.
- Proof-Reader and Translator @ Editura Sedcom Libris
- Customer Service Agent @ VS COMUNICATION
Petronela Gusa's Education
- Universitatea „Alexandru Ioan Cuza” din Iași
Masters (Italian Language, Literature)
2008 - 2010 - Universitatea „Alexandru Ioan Cuza” din Iași
Bachelors (Italian Language And Literature, English Language, Literature, English Language And Literature, Italian Language)
2005 - 2008
Petronela Gusa's Skills
- Customer Support
- Service Desk Management
- Professional Communication
- Translation
- ITIL
- Situational Leadership
- JSOX
- Data Analysis
- Communication
- Microsoft Excel
Petronela Gusa's Summary
Petronela Gusa, based in Romania, is currently a International Service Desk Team Leader at SCC, bringing experience from previous roles at SCC, Unicredit Business Integrated Solutions, Editura Sedcom Libris and Vs Comunication. Petronela Gusa holds a 2008 - 2010 Masters in Italian Language, Literature @ Universitatea „Alexandru Ioan Cuza” din Iași. With a robust skill set that includes Customer Support, Service Desk Management, Professional Communication, Translation, ITIL and more, Petronela Gusa contributes valuable insights to the industry. Petronela Gusa has 2 emails on RocketReach.
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