Peter Smylie Email
Interim Head Of Network Operations Centre (Contract) @ Zen Internet
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Peter Smylie Location
- Heswall, GB
Peter Smylie Work
- Interim Head Of Network Operations Centre (Contract) @ (June 2016 - Present)
- Head of Field Operations - Smart Meters (Contract) @ G4S Utility (March 2016 - June 2016)
- Director Of Operations and Customer Services at Vaioni Group @ Peter Smylie Telecoms Consulting (June 2014 - July 2015)
- Head of Customer Experience Manager (Fixed Term Contract) @ TalkTalk Technology (May 2013 - April 2014)
- BT Global Services (BTGS) Head of Service Management @ (June 2009 - February 2013)
- Head Of Problem Management (BT Openreach) @ (April 2007 - June 2009)
- Head Of Service Management @ (January 2004 - January 2007)
- Head Of Business Operations @ (January 2002 - April 2004)
Peter Smylie Education
- Tottenham Technical College
HND (Telecommunications Engineering)
1974-1978 - St Thomas Moore
Peter Smylie Skills
- , Influencing others
- Business Process Improvement
- CRM
- Change Management
- Client relationship management
- Commercial Management
- Cross-functional Team Leadership
- Customer Experience
- ITIL
- ITIL Certified - Practioner Service Operations
- Key Skills
- Local Government
- Managed Services
- Management
- Negotiation
- Operational Environments
- Performance Management
- Project Delivery
- Resource Management
- Sector Specific Knowledge
- Service Delivery
- Service Delivery Management
- Service Management
- Stakeholder Management
- Strategy
- Telecommunications
- VoIP
- business change,
- communication, leadership
- customer business understanding
- team and people management
- very customer focussed
Peter Smylie Summary
- Peter Smylie, based in Heswall, GB, is currently a Interim Head Of Network Operations Centre (Contract) at Zen Internet. Peter Smylie brings experience from previous roles at G4S Utility, Peter Smylie Telecoms Consulting, TalkTalk Technology and British Telecom. Peter Smylie holds a 1974 - 1978 HND in Telecommunications Engineering @ Tottenham Technical College. With a robust skill set that includes , Influencing others, Business Process Improvement, CRM, Change Management, Client relationship management and more. Peter Smylie has 2 emails on RocketReach.
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