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Peter Richmond Location
London, GB
Peter Richmond Work
2026 -now Founder and COO @ C3br.ai (Cuber) - The AI Operating System for Growth @
2023 -now Founder and COO @ Cubed @
2020 -2023 Vice President, Customer Success @
2018 -2020 Vice President, Customer Success @
2015 -2018 Head of Customer Experience, Chief Customer Experience Office @
2012 -2015 Director of Customer Experience, Group Strategy and Business Development @
2009 -2012 Director, Business Process Architeture and Change - Corporate @
2006 -2008 Head of Business Process and Solutions - Corporate Finance @
2003 -2005 Shared Service Transformation Manager - Corporate Finance @
1999 -2003 Billing, Revenue Assurance and Fraud Manager @
Peter Richmond Education
University of Liverpool
Bachelor of Arts (Politics)
1993-1996
Peter Richmond Skills
Service Strategy Development (inc AI)
Business Strategy
Market & Customer Segmentation
Culture Change
Customer Experience Management
FinTech
Telecommunications
Customer Journey Design
GDPR value proposition
Customer Experience Transformation
Customer Relationship Management (CRM)
Customer led improvement
Leadership
Benefits realisation
Customer Experience Measurement
Customer Success
Lifetime value economics
Employee Engagement
Leading transformational change
Peter Richmond Summary
Peter Richmond, based in London, GB, is currently a Founder and COO @ C3br.ai (Cuber) - The AI Operating System for Growth at C3br.ai (Cuber). Peter Richmond brings experience from previous roles at Cubed, Mambu, Finastra and Colt Technology Services. Peter Richmond holds a 1993 - 1996 Bachelor of Arts in Politics @ University of Liverpool. With a robust skill set that includes Service Strategy Development (inc AI), Business Strategy, Market & Customer Segmentation, Culture Change, Customer Experience Management and more. Peter Richmond has 1 emails on RocketReach.
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