2026 -
now Vice President Service and Operations @
2025 -
2026 Corporate Systems CIO (Intrim) @
2023 -
2025 Director of Enterprise Platforms and Services @
2009 -
2014 Network and Telephony Change Delivery Manager @
2002 -
2005 Business Development Manager @
1997 -
2023 Director of Global Telephony and Networks @
2014 -
2017 Head of Telephony and Networks @
2009 -
2014 Networks and Telephony Engagement Manager @
2005 -
2009 Business Systems Engagement Manager @
2001 -
2002 Twilight Manager @
1999 -
2001 Senior Resource Analyst @
Peter Pratt Education
Ilkley Grammar School 1987
-
1991
Peter Pratt Skills
Contact Centers
Stakeholder Management
Project Delivery
Telecommunications
Networking
Avaya
Team Management
Genesys
Management
Call Center
Process Improvement
Project Management
Outsourcing
Service Delivery
Change Management
Analysis
Program Management
Visio
IVR
Call Centers
Telephony
Workforce Management
PRINCE2
Aspect ACD
CA Clarity
Microsoft Office
Problem Management
Leadership
Business Development
Resource Management
Business Process Improvement
Business Process
ITIL
Service Management
Integration
Customer Experience
Sla
CRM
Vendor Management
IT Service Management
Managed Services
Business Analysis
Solution Architecture
Data Center
Project Portfolio Management
PMO
Budgets
Offshoring
Incident Management
IT Strategy
Peter Pratt Summary
Peter Pratt, based in York, GB, is currently a Vice President Service and Operations at Centrica. Peter Pratt brings experience from previous roles at Centrica and Centirca. Peter Pratt holds a 1987 - 1991 Ilkley Grammar School. With a robust skill set that includes Contact Centers, Stakeholder Management, Project Delivery, Telecommunications, Networking and more. Peter Pratt has 3 emails and 1 mobile phone numbers on RocketReach.
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.