Peter Perla Email & Phone Number
Head of Customer Operations @ MTData
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Peter Perla Location
- Melbourne, VIC, AU
Peter Perla Work
- 2026 -now Head of Customer Operations @
- 2025 -2026 General Manager - Customer Operations @
- 2020 -2024 Executive General Manager - Customer Experience and Growth @
- 2018 -2019 Head of Service @
- 2017 -2018 Head of Customer Experience - Portfolio Services @
- 2016 -2017 Contact Centre Manager @
- 2013 -2016 Contact Centre Manager - Customer Solutions @
- 2011 -2013 Channel Manager - Direct Sales @
- 2006 -2010 Sales Support Group Manager @
- 2004 -2006 Project Manager @
- 2003 -2004 Retention Contact Centre Manager @
- 2002 -2003 Sales Manager @
- 2001 -2002 Campaign and Workforce Planner @
- 2000 -2000 Sales Representative @
- 1999 -2000 Retail Sales Representative @
- 1997 -1999 Administration Support Officer @ National Bank New Zealand
Peter Perla Education
- University of Auckland
Post Graduate Diploma, Business (Post Graduate Diploma, Business)
2003-2006 - Montclair State University
Bachelor of Arts, History (Bachelor of Arts, History)
1995-1997
Peter Perla Skills
- Stakeholder Management
- Service Delivery
- Change Management
- Coaching
- Telecommunications
- Operations Management
- B2B
- Customer Experience
- Business Process Improvement
- Team Management
- Customer Retention
- Team Leadership
- Business Analysis
- Business Strategy
- Account Management
- Relationship Management
- Process Improvement
- Customer Acquisition
- Business Transformation
- Call Center
- Strategy
- Direct Sales
- Leadership
- New Business Development
- Sales Operations
- Call Centers
- Sales
- Recruiting
- Vendor Management
- CRM
- Project Management
- Business Development
- Management
- Outsourcing
- Project Delivery
- Sales Process
- Sales Management
- Solution Selling
- Business Planning
- Cross-functional Team Leadership
- Key Account Management
- Salesforce.com
- Performance Management
- Business Intelligence
- Strategic Partnerships
- Consulting
- Contact Centers
- Business-to-Business (B2B)
- Customer Relationship Management Crm
- Cross Functional Team Leadership
- Business to Business B2b
- Customer Relationship Management
- Business to Business
Peter Perla Summary
- Peter Perla, based in Melbourne, VIC, AU, is currently a Head of Customer Operations at MTData. Peter Perla brings experience from previous roles at SUPA: Smart Urban Properties Australia, Sumo Energy and Cushman & Wakefield. Peter Perla holds a 2003 - 2006 Post Graduate Diploma, Business in Post Graduate Diploma, Business @ University of Auckland. With a robust skill set that includes Stakeholder Management, Service Delivery, Change Management, Coaching, Telecommunications and more. Peter Perla has 4 emails and 2 mobile phone numbers on RocketReach.
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