Peter Perez Email & Phone Number
Vice President, Business Operations @ Blue Cross of Idaho
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Peter Perez Location
- Saint James, NY, US
Peter Perez Work
- Vice President, Business Operations @ (April 2024 - Present)
- Vice President, Provider Experience and Network Operations @ (January 2021 - January 2023)
- Vice President Operations, Member and Provider Experience @ (January 2019 - January 2021)
- Vice President, Customer Care @ (January 2017 - January 2019)
- Vice President, Customer Engagement and Contact Centers @ (January 2015 - January 2017)
- Vice President of Global Operations @ (January 2010 - January 2015)
Peter Perez Skills
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Business Relationship Management
- Call Center Technology Implementation
- Call Centers
- Change Management
- Communication
- Consulting
- Critical Thinking
- Customer Experience
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Service Operations
- Diverse Groups
- Diversity & Inclusion
- Executive Management
- Finance
- Forecasting & Analysis
- Global Operations
- Go-to-Market Strategy
- Healthcare
- Leadership
- Leadership Development
- Marketing
- Operations Management
- P&L / Budgeting / Cost Containment & Reduction
- Process & Workflow Analysis
- Project Management
- Quality Assurance / Customer Satisfaction
- Sales
- Senior Stakeholder Management
- Strategic & Operational Planning
- Strategic Planning
- Team Building
- Vendor Management
Peter Perez Summary
- Peter Perez, based in Saint James, NY, US, is currently a Vice President, Business Operations at Blue Cross of Idaho. Peter Perez brings experience from previous roles at Aetna, a CVS Health Company, Highmark Inc., Iron Mountain and AmeriHealth Caritas. With a robust skill set that includes Business Process Improvement, Business Process Outsourcing (BPO), Business Relationship Management, Call Center Technology Implementation, Call Centers and more. Peter Perez has 2 emails and 3 mobile phone numbers on RocketReach.
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Top Blue Cross of Idaho Employees
Todd York
Vice President, Provider Partnerships
Boise, ID, US
Mike Reynoldson
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Boise, ID, US
Karen Smith-Hagman
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Rex Warwick
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Eagle, ID, US
Eric Bjorkman
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Ryan Arave
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Dennis Warren
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Steve Olson
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Peter Perez
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