Peter Murphy Email & Phone Number

Vice President, Customer Success and Account Management @ HealthEdge

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Peter Murphy Location

Boston, MA, US

Peter Murphy Work

Vice President, Customer Success and Account Management @ (February 2024 - Present)
Chief Operating Officer (COO) and Chief Customer Officer (CCO) @ (October 2022 - February 2024)
Vice President Customer Success, Professional Services and Support @ (May 2019 - October 2022)
Vice President, Customer Success, Service Delivery and Solution Design @ (January 2016 - May 2019)
Sr. Director, Client and Professional Services and Solution Design @ (July 2014 - January 2016)
Director, Professional Services and Service Operations @ (November 2012 - June 2014)
Sr. Director, Global Client and Professional Services @ (April 2010 - November 2012)
Sr. Manager, Global Client and Professional Services @ (October 2007 - March 2010)
Senior Implementation Project Manager @ (January 2006 - October 2007)
Sr. Manager, Client Services-Operations @ Etoys Direct Inc (formerly Syratech Corporation) (September 2001 - January 2006)
Corporate Sales Executive @ (February 2001 - August 2001)
Claims Adjuster @ Fireman's Fund Insurance Company (February 1999 - February 2001)
Combat Engineer @ (January 1993 - January 1999)

Peter Murphy Education

University of Massachusetts Lowell
Graduate Certificate (Forensic Psychology)
2003-2005
University of Massachusetts Lowell
Graduate Certificate (Family Psychology)
2003-2005
University of Massachusetts Lowell
Masters (Public Administration/Criminal Justice)
Plymouth State University
Master of Business Administration (M.B.A.) (Business Administration and Management, General)
Colorado State University
MBA (Business Administration, Management and Operations)
University of Massachusetts Lowell
BS (Information Technology)
Westfield State University
BA (Business Communications)
Merrimack College
Certificate Project Management (Project Management)

Peter Murphy Skills

Business Development
Edtech
Contract Negotiation
Import/Export Operations
Credit Risk Management
Customer Service
Contact Centers
Accounts Receivable (AR)
Accounts Payable & Receivable
Collections Management (Accounts Receivable)
Office Administration
Professional Services Delivery
Process Automation
Global Delivery
Management Information Systems (MIS)
E-Discovery
Data Management
Business Analytics
Business Process Outsourcing (BPO)
Third Party Administration
Claims Handling
Call Center Administration
Executive Leadership
Business Planning
Operations Management
Customer Experience Transformation
Management Consulting
Business Strategy
Budget Management
Profit & Loss Management
Renewals
Cross-Selling
Budgeting
Business Process Improvement
Scalability
Customer Experience
Account Management
Strategic Partnerships
SaaS
Professional Services
Enterprise Software
Cloud Computing
Project Management
Process Improvement
Solution Selling
Consulting
Strategic Planning
Integration
CRM
Vendor Management
Sales
Business Analysis
Key Account Management
Healthcare Information Technology
Customer Relationship Management (CRM)
Process Engineering
P&L Management
Strategy
Program Management
Software Implementation
Salesforce.com
Software as a Service (SaaS)
Microsoft Office
XHTML
Cross-functional Team Leadership
Management
Team Leadership
Training
Strategic Leadership
Leadership
Executive Management
Digital Archiving
Software Consulting
Customer Lifecycle Management
E-Discovery Consulting
Data Loss Protection
P&L
Python (Programming Language)
Web Applications
C (Programming Language)
CSS
AI for Business
Artificial Intelligence (AI)
Artificial Intelligence for Business
Artificial Intelligence for Design
Business Transformation Planning
Computer Ethics
Critical Thinking
Data Analysis
Generative AI
Generative AI Tools
Generative AI for Leadership
Generative AI for Management
Healthcare Management
Productivity Improvement
Renewal Retention
Research Skills
Restructuring
Sales Forecasting
Upselling
Windows
C
HTML
Networking
Unix Operating Systems
P&L Accountability
PMP
Analysis
Customer Relationship Management Crm
Cross Functional Team Leadership
Marketing
Microsoft Excel
Claims Management
E Discovery Consulting
Software as a Service Saas
Pre Sales
Software as a Service
Customer Relationship Management

Peter Murphy Summary

Peter Murphy, based in Boston, MA, US, is currently a Vice President, Customer Success and Account Management at HealthEdge. Peter Murphy brings experience from previous roles at HealthAxis Group, Bright Horizons and Welltok, Inc.. Peter Murphy holds a 2003 - 2005 Graduate Certificate in Forensic Psychology @ University of Massachusetts Lowell. With a robust skill set that includes Business Development, Edtech, Contract Negotiation, Import/Export Operations, Credit Risk Management and more. Peter Murphy has 2 emails and 2 mobile phone numbers on RocketReach.