Peter Murphy Email & Phone Number
Vice President, Customer Success and Account Management @ HealthEdge
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Peter Murphy Location
- Boston, MA, US
Peter Murphy Work
- 2024 -now Vice President, Customer Success and Account Management @
- 2022 -2024 Chief Operating Officer (COO) and Chief Customer Officer (CCO) @
- 2019 -2022 Vice President Customer Success, Professional Services and Support @
- 2016 -2019 Vice President, Customer Success, Service Delivery and Solution Design @
- 2014 -2016 Sr. Director, Client and Professional Services and Solution Design @
- 2012 -2014 Director, Professional Services and Service Operations @
- 2010 -2012 Sr. Director, Global Client and Professional Services @
- 2007 -2010 Sr. Manager, Global Client and Professional Services @
- 2006 -2007 Senior Implementation Project Manager @
- 2001 -2006 Sr. Manager, Client Services-Operations @ Etoys Direct Inc (formerly Syratech Corporation)
- 2001 -2001 Corporate Sales Executive @
- 1999 -2001 Claims Adjuster @ Fireman's Fund Insurance Company
- 1993 -1999 Combat Engineer @
Peter Murphy Education
- University of Massachusetts Lowell
Graduate Certificate (Forensic Psychology)
2003-2005 - University of Massachusetts Lowell
Graduate Certificate (Family Psychology)
2003-2005 - Merrimack College
Certificate Project Management (Project Management)
2003-2005 - University of Massachusetts Lowell
Masters (Public Administration/Criminal Justice)
- Plymouth State University
Master of Business Administration (M.B.A.) (Business Administration and Management, General)
- Colorado State University
MBA (Business Administration, Management and Operations)
- University of Massachusetts at Lowell
BS (Information Technology)
- Westfield State University
BA (Business Communications)
Peter Murphy Skills
- Business Development
- Edtech
- Contract Negotiation
- Import/Export Operations
- Credit Risk Management
- Customer Service
- Contact Centers
- Accounts Receivable (AR)
- Accounts Payable & Receivable
- Collections Management (Accounts Receivable)
- Office Administration
- Professional Services Delivery
- Process Automation
- Global Delivery
- Management Information Systems (MIS)
- E-Discovery
- Data Management
- Business Analytics
- Business Process Outsourcing (BPO)
- Third Party Administration
- Claims Handling
- Call Center Administration
- Executive Leadership
- Business Planning
- Operations Management
- Customer Experience Transformation
- Management Consulting
- Business Strategy
- Budget Management
- Profit & Loss Management
- Renewals
- Cross-Selling
- Budgeting
- Business Process Improvement
- Scalability
- Customer Experience
- Account Management
- Strategic Partnerships
- SaaS
- Professional Services
- Enterprise Software
- Cloud Computing
- Project Management
- Process Improvement
- Solution Selling
- Consulting
- Strategic Planning
- Integration
- CRM
- Vendor Management
- Sales
- Business Analysis
- Key Account Management
- Healthcare Information Technology
- Customer Relationship Management (CRM)
- Process Engineering
- P&L Management
- Strategy
- Program Management
- Software Implementation
- Salesforce.com
- Software as a Service (SaaS)
- Microsoft Office
- XHTML
- Cross-functional Team Leadership
- Management
- Team Leadership
- Training
- Strategic Leadership
- Leadership
- Executive Management
- Digital Archiving
- Software Consulting
- Customer Lifecycle Management
- E-Discovery Consulting
- Data Loss Protection
- P&L
- Python (Programming Language)
- Web Applications
- C (Programming Language)
- CSS
- Windows
- C
- HTML
- Networking
- Unix Operating Systems
- P&L Accountability
- PMP
- Analysis
- Customer Relationship Management Crm
- Cross Functional Team Leadership
- Marketing
- Microsoft Excel
- Claims Management
- E Discovery Consulting
- Software as a Service Saas
- Pre Sales
- Software as a Service
- Customer Relationship Management
Peter Murphy Summary
- Peter Murphy, based in Boston, MA, US, is currently a Vice President, Customer Success and Account Management at HealthEdge. Peter Murphy brings experience from previous roles at HealthAxis Group, Bright Horizons and Welltok, Inc.. Peter Murphy holds a 2003 - 2005 Graduate Certificate in Forensic Psychology @ University of Massachusetts Lowell. With a robust skill set that includes Business Development, Edtech, Contract Negotiation, Import/Export Operations, Credit Risk Management and more. Peter Murphy has 2 emails and 1 mobile phone numbers on RocketReach.
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Top HealthEdge Employees
Joe Branciforte
VP, Infrastructure
Hartford, CT, US
Lisa Brewer
Vice President, Internal Communications
Lansing, MI, US
Matt Kuntz
CTO
Wellesley, MA, US
Kevin Adams
Chief Executive Officer
New London, NH, US
Matt McLaughlin
Chief Financial Officer
Boston, MA, US
Laura Hancock
Chief Customer Officer
Louisville, KY, US
Robert Hillman
Executive Advisor
Scarborough, ME, US
Sean Henderson
SVP, Content
Boston, MA, US
Janet Barros
VP Sales GuidingCare
Boston, MA, US
Rob Duffy
Chief Technology Officer
New York, United States
Heather Bender
Chief People Officer
Boston, MA, US
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