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Peter Mounir Location
Cairo, Cairo Governorate, EG
Peter Mounir Work
2023 -now Account Support Sr Analyst @
2020 -now Account Support Sr Analyst @
2019 -2020 NOC supervisor @
2010 -2019 IT service delivery consultant @
2019 -2019 Customer Service Manager @
2017 -2018 Country Leader in P and G account @
2013 -2017 Country Leader in P and G account @
2005 -2016 SDM @
2010 -2013 Service Delivery Manager @
2006 -2011 Customer Technical Support @
Peter Mounir Education
Ain Shams University
Bachelor's degree (Computer and Systems engineering)
2000-2004
College De La Salle - Daher
(HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES)
1985-1999
College de la salle
High school
1985-1999
Peter Mounir Skills
Service Delivery
Service Management
IT Service Management
ITIL
SLA
Cisco
Customer Satisfaction
Network Operations
Incident Management
VoIP
Switches
Routers
IT Operations
Riverbed
Team Leadership
Vendor Management
Cisco Technologies
TCP/IP
Computer Network Operations
Managed Services
Data Center
WAN
HP
CCNA
VPN
IT Management
PMP
Team Management
Networking
Wide Area Network (WAN)
Troubleshooting
Wide Area Network Wan
Wide Area Network
Peter Mounir Summary
Peter Mounir, based in Cairo, Cairo Governorate, EG, is currently a Account Support Sr Analyst at NCR Atleos. Peter Mounir brings experience from previous roles at NCR Corporation, DXC Technology and AOT. Peter Mounir holds a 2000 - 2004 Bachelor's degree in Computer and Systems engineering @ Ain Shams University. With a robust skill set that includes Service Delivery, Service Management, IT Service Management, ITIL, SLA and more. Peter Mounir has 4 emails and 1 mobile phone numbers on RocketReach.
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