International Keynote Speaker and Trusted Advisor @ (January 2017 - Present)
Author @ (April 2025 - Present)
Trusted Advisor: In-house Service Culture transformation @ (July 2023 - August 2024)
BOMA Fellow @ (June 2018 - Present)
Certified Speaking Professional (CSP) @ (March 2026 - Present)
Customer Experience and Culture Advisor @ (July 2023 - August 2024)
Director Board Of Directors @ (April 2018 - March 2021)
Chapter President NSW | ACT @ (January 2017 - March 2018)
Head of Customer Experience, National Director @ (March 2011 - February 2018)
Director, Workplace Experience Services Asia Pacific @ (January 2014 - January 2015)
Chair, International Region Council @ (July 2011 - June 2014)
Vice Chair, International Region Council @ (July 2009 - June 2011)
General Manager @ (September 2002 - August 2010)
International Keynote Speaker @ (January 2005 - Present)
Career Break @ (September 2001 - September 2002)
TOBY® Awards Vice Chair @ (June 2014 - May 2018)
Deputy General Manager @ (September 1993 - September 2001)
Operations Manager @ (September 1990 - September 1993)
Peter Merrett Education
West Sussex Business School
Higher National Certificate (Business & Finance)
1995-1997
Monkwearmouth School of Hospitality and Hotel Management
City & Guilds (Hotel Management)
1986-1988
Peter Merrett Skills
Customer Experience
Leadership
Communication
People and Culture
Hospitality
Adwords
Search Engine Marketing
Bing Ads
Hotel Management
Peter Merrett Summary
Peter Merrett, based in Sydney, NSW, AU, is currently a Author at Entourage Media & Marketing Inc.. Peter Merrett brings experience from previous roles at Peter Merrett & The House of Wonderful, Aveo and Building Owners and Managers Association (BOMA) International. Peter Merrett holds a 1995 - 1997 Higher National Certificate in Business & Finance @ West Sussex Business School. With a robust skill set that includes Customer Experience, Leadership, Communication, People and Culture, Hospitality and more. Peter Merrett has 3 emails on RocketReach.
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