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Peter Meadows Location
Liverpool, GB
Peter Meadows Work
Senior Technical Account Manager II @ (February 2025 - Present)
Senior Technical Account Manager @ (February 2023 - February 2025)
Technical Account Manager @ (October 2021 - February 2023)
Dialler and IVR Consultant (September 2014 - October 2021)
Dialler Installation Project Manager @ (June 2013 - September 2014)
Dialler Manager @ (April 2011 - June 2013)
Operation Performance Consultant @ CCI Solutions (November 2009 - January 2010)
Dialler Support @ (September 2008 - October 2009)
Operations Control Analyst @ (September 2005 - September 2008)
Dialler Analyst @ (August 2004 - September 2005)
Dialler Coordinator @ (November 2000 - August 2004)
ACD Controller @ Littlewoods Shop Direct Group (July 1997 - November 2000)
Peter Meadows Skills
ACD
Account Management
Analysis
Aspect
Avaya
Avaya PBX
Business Analysis
Business Objects
Business Process Improvement
CRM
CTI
Call Center Development
Call Centers
Call Logging
Call Recording
Call Routing
Capacity Planning
Cisco Call Manager
Cisco ICM
Cisco Technologies
Contact Centers
Crystal Reports
Customer Experience
Customer Satisfaction
Data Analysis
Dialers
Forecasting
Genesys
IEX
ITIL
IVR
Inbound Marketing
Key Performance Indicators
Managed Services
Offshoring
Outsourcing
Predictive Dialers
Process Improvement
Project Delivery
Project Planning
Resource Management
SIP
Service Delivery
Sla
Stakeholder Management
Strategy
TTS
Telecommunications
Telephony
Unified Communications
Vendor Management
Voice User Interface Design
Workforce Management
Peter Meadows Summary
Peter Meadows, based in Liverpool, GB, is currently a Senior Technical Account Manager II at Five9. Peter Meadows brings experience from previous roles at Five9, Self Employed and CLC World Resorts & Hotels. With a robust skill set that includes ACD, Account Management, Analysis, Aspect, Avaya and more. Peter Meadows has 1 emails on RocketReach.
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