2010 -2011 Technical Support Professional @ Stream Global Services
Peter mc Donnell Education
Dublin Institute of Technology
B.Eng.Tech. in Electronic and Computer Systems (Computer Engineering)
2007-2010
Peter mc Donnell Skills
Leadership
BPO
Service Desk
ITIL
Troubleshooting
Incident Management
Team Management
Team Leadership
Microsoft Office
Business Process
Change Management
Time Management
Onboarding
Technical Support
Management
Project Management
Outsourcing
ITIL v3 Foundations Certified
Service Delivery
Call Centers
Analysis
IT Management
IT Service Management
Peter mc Donnell Summary
Peter mc Donnell, based in Ireland, is currently a Analytics and Reporting Lead at Uisce Éireann Irish Water. Peter mc Donnell brings experience from previous roles at Ervia, Irish Water and IBM Global Process Services. Peter mc Donnell holds a 2007 - 2010 B.Eng.Tech. in Electronic and Computer Systems in Computer Engineering @ Dublin Institute of Technology. With a robust skill set that includes Leadership, BPO, Service Desk, ITIL, Troubleshooting and more. Peter mc Donnell has 1 emails on RocketReach.
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