Peter Malm Email & Phone Number
Interim Director, Customer Service and Inside Sales Transformation @ Interimakademin - av interimare, för interimare
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Peter Malm Location
- Stockholm, SE
Peter Malm Work
- Interim Director, Customer Service and Inside Sales Transformation @ (February 2024 - Present)
- Group Director Customer Service @ (June 2022 - February 2024)
- Sr Director Customer Service @ (August 2018 - June 2022)
- Service Delivery Director @ (August 2015 - August 2018)
- Director Customer Operations, Europe @ Transmode (August 2013 - August 2015)
- Director Customer Services, delivery @ Transmode (March 2010 - July 2013)
- Director Customer Services (acting) @ Transmode (January 2009 - March 2010)
- Training Manager @ Transmode Systems AB (August 2007 - December 2008)
- Trainer and Project Manager @ (October 2000 - August 2007)
Peter Malm Education
- Linköping University
(Teacher, Mathematics and science)
1993-1998
Peter Malm Skills
- DWDM
- Optical Fiber
- Telecommunications
- Fiber Optics
- SDH
- Ethernet
- TCP/IP
- Carrier Ethernet
- Network Engineering
- Broadband
- Routing
- Metro Ethernet
- VoIP
- WAN
- IP
- MPLS
- Network Design
- ROADM
- Transmission
- FTTx
- Wireless
- OTN
- Computer Network Operations
- Backhaul
- Managed Services
- Business Analysis
- Customer Service
- Management
- Project Management
- Business Technology
- Product Management
- Pre Sales
- Service Delivery
- Sales
- Integration
- Program Management
- Professional Services
- Team Leadership
- Change Management
- Switches
- Networking
- Network Architecture
- Cisco Systems Products
- Technical Support
- Testing
- Service Contract Sales
- Service Level Agreements
- Network Deployment
- TL9000
- Customer Experience Management
- Customer Escalation Management
- Training Management
Peter Malm Summary
- Peter Malm, based in Stockholm, SE, is currently a Interim Director, Customer Service and Inside Sales Transformation at Interimakademin - av interimare, för interimare. Peter Malm brings experience from previous roles at DHG, Infinera and Transmode. Peter Malm holds a 1993 - 1998 Linköping University. With a robust skill set that includes DWDM, Optical Fiber, Telecommunications, Fiber Optics, SDH and more. Peter Malm has 1 mobile phone numbers on RocketReach.
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