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Peter Malm Location
Stockholm, SE
Peter Malm Work
2024 -now Interim Director, Customer Service and Inside Sales Transformation @
2022 -2024 Group Director Customer Service @
2018 -2022 Sr Director Customer Service @
2015 -2018 Service Delivery Director @
2013 -2015 Director Customer Operations, Europe @ Transmode
2010 -2013 Director Customer Services, delivery @ Transmode
2009 -2010 Director Customer Services (acting) @ Transmode
2007 -2008 Training Manager @ Transmode Systems AB
2000 -2007 Trainer and Project Manager @
Peter Malm Education
Linköping University
(Teacher, Mathematics and science)
1993-1998
Peter Malm Skills
DWDM
Optical Fiber
Telecommunications
Fiber Optics
SDH
Ethernet
TCP/IP
Carrier Ethernet
Network Engineering
Broadband
Routing
Metro Ethernet
VoIP
WAN
IP
MPLS
Network Design
ROADM
Transmission
FTTx
Wireless
OTN
Computer Network Operations
Backhaul
Managed Services
Business Analysis
Customer Service
Management
Project Management
Business Technology
Product Management
Pre Sales
Service Delivery
Sales
Integration
Program Management
Professional Services
Team Leadership
Change Management
Switches
Networking
Network Architecture
Cisco Systems Products
Technical Support
Testing
Service Contract Sales
Service Level Agreements
Network Deployment
TL9000
Customer Experience Management
Customer Escalation Management
Training Management
Peter Malm Summary
Peter Malm, based in Stockholm, SE, is currently a Interim Director, Customer Service and Inside Sales Transformation at Interimakademin - av interimare, för interimare. Peter Malm brings experience from previous roles at DHG, Infinera and Transmode. Peter Malm holds a 1993 - 1998 Linköping University. With a robust skill set that includes DWDM, Optical Fiber, Telecommunications, Fiber Optics, SDH and more. Peter Malm has 1 mobile phone numbers on RocketReach.
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