2010 -2012 Billing Support Shift Leader @ Jagex Games Studio
2006 -2010 Community Management Shift Leader @
2005 -2005 Customer Services Representative @
Peter Isaacson Education
City of Ely Community College
Peter Isaacson Skills
Performance Management
Resource Management
People Skills
Managing Meetings
Queue Management
Goal Setting
Priority Management
Staff Development
Personal Development
Training Delivery
Leave of Absence Management
Performance Reviews
KPI Dashboards
KPI Reports
Quality Management
Staff Management
Coaching Staff
Mentoring Of Staff
Payment Systems
Payment Card Processing
Team Building
Team Leadership
Teamwork
Team Management
Refunds
Report Writing
Forums
Escalation Process
Escalation Resolution
Customer Escalation Management
Online Communications
Online Gaming
Online Help
Online Moderation
Constructive Feedback
Communication Skills
Gaming Industry
Photoshop
Photography
Letter Writing
Problem Solving
Customer Service
Customer Retention
Customer Support
Peter Isaacson Summary
Peter Isaacson, based in Exeter, GB, is currently a Training Specialist at TLM Technologies. Peter Isaacson brings experience from previous roles at TLM Technologies, MJog Limited, Jagex Games Studio and Jagex. Peter Isaacson holds a City of Ely Community College. With a robust skill set that includes Performance Management, Resource Management, People Skills, Managing Meetings, Queue Management and more. Peter Isaacson has 2 emails on RocketReach.
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