Peter Hoben Email
Service Desk Technician @ Avidity
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Peter Hoben Work
- Service Desk Technician @ (May 2026 - Present)
- Delivery Driver @ (May 2025 - November 2025)
- Asset Manager @ (July 2024 - September 2024)
- Sales @ (May 2022 - July 2024)
- Contact Tracer @ (January 2022 - March 2022)
- Technical Support @ (January 2020 - October 2021)
- Graduate IT Support @ (June 2021 - September 2021)
- student @ (September 2017 - July 2019)
- Customer credit consultant @ (January 2017 - May 2017)
- Quality Assurance Specialist @ (October 2011 - November 2016)
- Customer service and Sales Advisor @ (December 2010 - October 2011)
- Customer Account Manager @ (August 2008 - August 2010)
- Telephone Negotiator @ (September 2007 - August 2008)
- Senior Sales Advisor and customer management @ (April 2005 - September 2007)
- Provisioning Co-ordinator @ Virgin Media ( formerly NTL group ) (January 2005 - March 2005)
- Senior Customer Advisor @ Virgin Media ( formerly NTL group ) (February 2002 - December 2004)
- Team Leader - Training consultant @ (March 2001 - December 2002)
- Data Security Analyst @ (July 2000 - March 2001)
- Journalist @ Scottish Sports Agency (August 1997 - November 1999)
Peter Hoben Education
- City of Glasgow College
HND (Computing Software Development)
2018-2019 - City of Glasgow College
hnc (computing software development)
2017-2018 - Modern appreniceship
Level 3 customer service
2015-2016 - glasgow college of nautical studies
Computing (Computing)
1996-1999
Peter Hoben Skills
- Call Centers
- Negotiation
- Sales
- Credit Risk
- Finance
- Call Center
- Debt Management
- Financial Analysis
- Complaint Management
- Dispute Resolution
- Business Process Mapping
- Management
- Training
- Insurance
- Credit Analysis
- Credit Management
- Customer Service
- Compliance
- Complaint Investigations
- System Design
- Identity Theft
- Customer Experience
- Risk Management
- Business Analysis
- Employee Training
- first call resolution
- Microsoft Excel
- Customer Experience Management
- Microsoft Access
- Software Development
- Software Development Life Cycle (SDLC)
- Stock Market
- Web Development
- Web Design
Peter Hoben Summary
- Peter Hoben, is currently a Service Desk Technician at Avidity. Peter Hoben brings experience from previous roles at Tartan Rocket, Huntswood, BT Group and Ascensos. Peter Hoben holds a 2018 - 2019 HND in Computing Software Development @ City of Glasgow College. With a robust skill set that includes Call Centers, Negotiation, Sales, Credit Risk, Finance and more.
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Top Avidity Employees
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