Peter Harrison Email & Phone Number
Lead Support Engineer @ Nous Research
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Peter Harrison Location
- Round Rock, TX, US
Peter Harrison Work
- Lead Support Engineer @ (November 2026 - Present)
- Member @ (December 2023 - Present)
- Sr. Technical Support Specialist @ (July 2023 - September 2026)
- Women of Zapier Community Outreach and Events Committee Lead @ (January 2023 - November 2023)
- Support Team Lead @ (December 2022 - July 2023)
- Technical Support Specialist | Sr. Technical Support Specialist @ (June 2021 - December 2022)
- App Review Senior Advisor and Team Manager Backfill @ (October 2015 - June 2021)
- Senior Advisor @ (January 2015 - January 2021)
- Customer Service Specialist and Dispute Specialist @ (December 2014 - October 2015)
Peter Harrison Education
- Austin Community College
Associate of Arts (Business/Corporate Communications)
Peter Harrison Skills
- Zapier Tables
- AI Adoption
- AI Agent Architecture
- AI Enablement Design
- AI Orchestration
- AI Skill QA & Testing
- API Knowledge
- Agile Methodologies
- Agile Project Management
- Allyship
- Automation & Workflow Design
- Azure Databricks
- Coaching
- Community Development
- Competency Assessment
- Continuous Improvement
- Continuous Process Improvement
- Credit Card Fraud Prevention
- Credit Risk Management
- Cross-Department Collaboration
- Cross-functional Team Leadership
- Cross-platform Agent Portability
- Cross-team Collaboration
- Curriculum Development
- Customer Experience
- Customer Experience & Support Strategy
- Customer Relationship Management (CRM)
- Customer Service
- Data Analysis
- Data Classification
- Data-driven Decision Making
- Databricks Products
- Developer Support & Technical Troubleshooting
- Dispute Resolution
- Documentation & Process Creation
- Documentation & Process Design
- E-commerce Systems & Vendor Management
- Event Management
- Graylog
- Guardrail Design
- Internal Communications
- Interpersonal Communication
- Interpersonal Leadership
- Jira
- Key Performance Indicators
- Leadership
- Leadership Development
- Management
- Mental Health Advocacy
- Miro Collaboration Platform
- Model Context Protocol (MCP)
- Multi-functional
- OAuth
- Onboarding & Training
- People Leadership & Coaching
- People Management
- Performance Management
- Personal Development
- Playbook Developmen
- Polymath
- Premium Apps Troubleshooting
- Process Design & Documentation
- Process Optimization & Continuous Improvement
- Process Scaling
- Product-oriented Thinking
- Proficiency with Internal Tools
- Program Design
- Project Management
- Prompt Engineering
- Python (Programming Language)
- REST APIs
- Report Management & Analytics
- Resource Management
- Risk Management
- SQL
- Software as a Service (SaaS)
- Stakeholder Management
- State Management
- Strategic Communications
- Strategic Planning
- Strategy
- System Architecture
- Systems Design
- Team Leadership & Management
- Team Mentorship
- Technical Support
- Technical Support Operations
- Technical Troubleshooting Operations
- Technology Integration
- Thought Leadership
- Tiered Classification Systems
- Troubleshooting
- TypeScript
- Voice of the Customer
- Volunteering
- Women's Rights
- Workflow & SLA Optimization
- incident.io
Peter Harrison Summary
- Peter Harrison, based in Round Rock, TX, US, is currently a Lead Support Engineer at Nous Research. Peter Harrison brings experience from previous roles at Generalist World and Zapier. Peter Harrison holds a Associate of Arts in Business/Corporate Communications @ Austin Community College. With a robust skill set that includes Zapier Tables, AI Adoption, AI Agent Architecture, AI Enablement Design, AI Orchestration and more. Peter Harrison has 2 emails on RocketReach.
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