Peter Hand Email & Phone Number
Specialist, Release and Incident Managemnt @ IAG
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Peter Hand Location
- Melbourne, VIC, AU
Peter Hand Work
- 2024 -now Specialist, Release and Incident Managemnt @
- 2012 -2023 Technical Delivery Manager @
- 2012 -2012 Service Delivery Engineer @ NSC Group
- 2008 -2012 Service Operations Engineer @
- 2001 -2008 Support Services Engineer @
- 1999 -2001 Systems Operator @
- 1998 -1999 IT Support Analyst and Product Specialist @
- 1988 -1998 Level 3 and 4 Technical Officer and Workforce Planner and Despatcher and Apprentice Technician @
Peter Hand Skills
- Service Delivery
- Managed Services
- Contact Centers
- IVR
- Call Center
- Telephony
- Avaya
- VoIP
- Telecommunications
- System Deployment
- ITIL
- Speech Recognition
- Servers
- Software Documentation
- Virtualization
- Databases
- HTML
- IP
- CTI
- Unified Communications
- Network Engineering
- Visio
- Call Centers
- Hardware
- Genesys
- SIP
- Data Center
- Networking
- Windows Server
- Microsoft Excel
- Training
- Microsoft Word
- Engineering
- SQL
- Business Analysis
Peter Hand Summary
- Peter Hand, based in Melbourne, VIC, AU, is currently a Specialist, Release and Incident Managemnt at IAG. Peter Hand brings experience from previous roles at NEC Australia, NSC Group, Salmat and GlobalConnect Australia. With a robust skill set that includes Service Delivery, Managed Services, Contact Centers, IVR, Call Center and more. Peter Hand has 3 emails and 1 mobile phone numbers on RocketReach.
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