Senior Service Desk Analyst - Large Enterprise Government Client @ HP
Peter Goodrich's Education
EXIN your ICT competence partner
ITIL Foundation Certificate in IT Service Management
2014 - 2014
CSIA
Certificate IV Customer Service Professional
2012 - 2012
TAFE SA
The Novell Training Certificate – Foundations of Novell Networking & Netware 6.5 3016
2007 - 2007
TAFE SA
Certificate III in Information Technology Network Administration
2006 - 2007
TAFE SA
Microsoft Windows Server 2003 Managing and Maintaining
2003 - 2003
Peter Goodrich's Skills
Windows 7
Service Desk
Technical Support
Active Directory
Group Policy
Microsoft Exchange
ITIL
Customer Service
Information Technology
Windows XP Pro
Peter Goodrich's Summary
Peter Goodrich, based in Adelaide, SA, AU, is currently a IT Services Consultant and Systems Engineer at PBT | Progressive Business Technologies, bringing experience from previous roles at Drakes Supermarkets, BAE Systems Australia and Department for Correctional Services. Peter Goodrich holds a 2014 - 2014 ITIL Foundation Certificate in IT Service Management @ EXIN your ICT competence partner. With a robust skill set that includes Windows 7, Service Desk, Technical Support, Active Directory, Group Policy and more, Peter Goodrich contributes valuable insights to the industry. Peter Goodrich has 1 email on RocketReach.