Peter Ferrara Email & Phone Number
Director of Product Support @ Avalara
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Peter Ferrara Location
- Kirkland, WA, US
Peter Ferrara Work
- Director of Product Support @ (March 2017 - Present)
- Director, Worldwide Support @ (September 2014 - February 2017)
- Director, Customer and Technical Support @ (April 2008 - July 2014)
- Helpdesk Manager @ (October 2007 - April 2008)
- Senior Manager, Technical Services - Support and Implementation @
- Technical Support Manager @ (January 1999 - October 2003)
Peter Ferrara Education
- Bellevue College
Peter Ferrara Skills
- Executive Leadership
- Presentations
- Communication
- Management Style
- Customer Advocacy
- Key Metrics
- Service Levels
- Capacity Planning
- Data Analytics
- Problem Solving
- Software Solutions
- ITIL
- Customer Relations
- Customer Service
- Management
- Project Management
- Project Planning
- CRM
- Leadership
- Scrum
- Technical Support
- Process Improvement
- SQL
- Professional Services
- Management Consulting
- Vendor Management
- Customer Satisfaction
- SDLC
- Enterprise Software
- SaaS
- Consulting
- Business Process Improvement
- Software Development Life Cycle (SDLC)
- Software as a Service (SaaS)
- Customer Relationship Management (CRM)
Peter Ferrara Summary
- Peter Ferrara, based in Kirkland, WA, US, is currently a Director of Product Support at Avalara. Peter Ferrara brings experience from previous roles at Moxie, Envision, We Communications and D+h u.s. Operation - Now Part of D+h. Peter Ferrara holds a Bellevue College. With a robust skill set that includes Executive Leadership, Presentations, Communication, Management Style, Customer Advocacy and more. Peter Ferrara has 2 emails and 1 mobile phone numbers on RocketReach.
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