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Peter Ferrara Location
Montreal, QC, CA
Peter Ferrara Work
1999 -now Team manager (sales, retention, national support dept) @
Peter Ferrara Education
Vanier College
DEC Business Administration (Finance)
1992-1996
Polyvalente Lucien Page high scool 1987-1992
Peter Ferrara Skills
Call Center
Telecommunications
Customer Experience
Contact Centers
Wireless
Workforce Management
Team Leadership
Team Management
Coaching
Customer Satisfaction
Vendor Management
Customer Retention
Change Management
Process Improvement
Telephony
Avaya
Mobile Devices
Microsoft Office
Leadership
Training
Strategic Planning
Peter Ferrara Summary
Peter Ferrara, based in Montreal, QC, CA, is currently a Team manager (sales, retention, national support dept) at Bell. Peter Ferrara holds a 1992 - 1996 DEC Business Administration in Finance @ Vanier College. With a robust skill set that includes Call Center, Telecommunications, Customer Experience, Contact Centers, Wireless and more. Peter Ferrara has 2 emails on RocketReach.
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