Peter Expert Email & Phone Number
Global Service Desk Manager @ Organon
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Peter Expert Location
- New York, NY, US
Peter Expert Work
- Global Service Desk Manager @ (July 2023 - Present)
- Director Of Client Services @ (September 2020 - July 2023)
- Service Delivery Manager @ (December 2018 - September 2020)
- Manager of Service Support @ (September 2016 - June 2018)
- Manager of Desktop and Mobility @ Brookfield Corporate Operations (September 2015 - September 2016)
- Sr. Manager, Desktop Operations @ (July 2010 - November 2014)
- Service Desk Manager @ (January 2006 - July 2010)
- Support Center Supervisor @ (March 2005 - December 2005)
- Support Center Analyst II @ (January 2004 - March 2005)
- Support Center Analyst @ (October 2002 - December 2003)
- Helpdesk Analyst @ Cablevsion Corp. (May 2001 - August 2002)
- Technical Support Analyst @ Astoria Federal Savings Bank (January 2000 - May 2001)
- Voice System Administrator @ Astoria Federal Savings Bank (November 1998 - December 1999)
- Computer Operator @ Long Island Savings Bank (November 1989 - November 1998)
Peter Expert Education
- Ashford University
Bachelors (Business)
2012-2016
Peter Expert Skills
- Incident Management
- Analysis
- ITIL
- BMC Remedy
- Process Improvement
- Pharmaceutical Industry
- Vendor Management
- SDLC
- Disaster Recovery
- Change Management
- Change Control
- IT Strategy
- Software Documentation
- Cross-functional Team Leadership
- Data Management
- IT Service Management
- Help Desk Support
- Solution Architecture
- Troubleshooting
- Business Process
- Business Continuity
- Service Desk
- Enterprise Architecture
- Program Management
- Visio
- SharePoint
- IT Management
- Technical Support
- Business Process Improvement
- Software Development Life Cycle (SDLC)
Peter Expert Summary
- Peter Expert, based in New York, NY, US, is currently a Global Service Desk Manager at Organon. Peter Expert brings experience from previous roles at LISS Technologies, TEKConn, Inc., Marcum LLP and Brookfield Corporate Operations. Peter Expert holds a 2012 - 2016 Bachelors in Business @ Ashford University. With a robust skill set that includes Incident Management, Analysis, ITIL, BMC Remedy, Process Improvement and more. Peter Expert has 2 emails and 2 mobile phone numbers on RocketReach.
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