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Peter Delf Location
Chelmsford, GB
Peter Delf Work
ServiceNow Developer and Architect @ (January 2025 - Present)
Managed Service Manager @ (September 2024 - January 2025)
Managed Service Team Lead @ (July 2022 - August 2024)
ServiceNow Developer and Administrator @ (December 2016 - July 2022)
ServiceNow Developer and Administrator @ (October 2015 - December 2016)
Service Management Analyst @ (April 2013 - October 2015)
IT Change and Release Analyst @ Essex Police Authority (February 2008 - April 2013)
IT Service Centre Coach @ (October 2006 - February 2008)
IT Service Desk Advisor @ (August 2005 - October 2006)
Peter Delf Education
University of East Anglia
BSc (Computer Science)
1999-2003
Southend High School for Boys
(Contemporary Music Society)
1991-1999
Peter Delf Skills
ITIL
Service Desk
Change Management
Problem Management
IT Service Management
Incident Management
Business Process
Information Technology
Software Documentation
IT Strategy
IT Management
Service Delivery
Release Management
Configuration Management
IT Operations
Service Improvement
Sla
ITIL v3 Foundations Certified
Active Directory
ITIL Certified
ITIL Process
ITIL Process Implementation
Customer Service
System Administration
IT Hardware Support
Coaching Staff
Infrastructure
ServiceNow
Microprocessors
Offshore Services
FrontRange HEAT
Hornbill SupportWorks
Axios Assyst
Performance Reporting
Reports
Executive Reporting
Business Impact Analysis
Risk Assessment
Risk Management
Service Management
Business Analysis
Process Improvement
Governance
Stakeholder Management
ServiceNow Administrator
ServiceNow Advanced Administrator
ServiceNow scripting
Project Delivery
Agile Project Management
Scrum
Peter Delf Summary
Peter Delf, based in Chelmsford, GB, is currently a ServiceNow Developer and Architect at Clarksons. Peter Delf brings experience from previous roles at FlyForm, Financial Conduct Authority and Clifford Chance LLP. Peter Delf holds a 1999 - 2003 BSc in Computer Science @ University of East Anglia. With a robust skill set that includes ITIL, Service Desk, Change Management, Problem Management, IT Service Management and more. Peter Delf has 3 emails on RocketReach.
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