Peter de Guzman Email & Phone Number
Operations Director @ Capital One
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Peter de Guzman Location
- Valenzuela, NCR, PH
Peter de Guzman Work
- Operations Director @ (January 2026 - Present)
- Executive Director - Head of Regulatory Ops and Currency Transaction Reporting, India and Philippines @ (July 2024 - December 2025)
- Executive Director - Enterprise Complaints and Remediations for India and Philippines @ (September 2020 - July 2024)
- Vice President - Consumer and Online Customer Service @ (March 2013 - September 2020)
- President @ 24/7 Card (LibertadCard) Philippines (August 2010 - March 2013)
- Vice President for Operations - Travel and Hospitality Vertical @ (June 2007 - April 2010)
- Director of Client Services @ (September 2006 - June 2007)
- Client Services Manager @ (May 2005 - September 2006)
- Customer Service Manager @ (September 2001 - September 2006)
Peter de Guzman Education
- Asian Institute of Management
Executive MBA
2008-2009 - De La Salle University
BS-Business Management (Management)
1995-2001
Peter de Guzman Skills
- BPO
- Call Center
- Outsourcing
- Vendor Management
- Service Delivery
- Performance Management
- Operations Management
- Offshoring
- Customer Satisfaction
- Process Improvement
- Team Management
- Customer Experience
- Business Process Improvement
- CRM
- Account Management
- Customer Retention
- Change Management
- Workforce Management
- Call Centers
- P&L Management
- Training
- Employee Training
- Leadership
- Leadership Development
- Cross-functional Team Leadership
- Management
- Business Analysis
- Strategy
- Distributed Team Management
- Strategic Planning
- Cross Functional Team Leadership
- Financial Services
- Sales
- Operations
- Services
- Public Speaking
- Microsoft Excel
Peter de Guzman Summary
- Peter de Guzman, based in Valenzuela, NCR, PH, is currently a Operations Director at Capital One. Peter de Guzman brings experience from previous roles at Wells Fargo and 24/7 Card (LibertadCard) Philippines. Peter de Guzman holds a 2008 - 2009 Executive MBA @ Asian Institute of Management. With a robust skill set that includes BPO, Call Center, Outsourcing, Vendor Management, Service Delivery and more. Peter de Guzman has 3 emails and 3 mobile phone numbers on RocketReach.
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Top Capital One Employees
Jaidev Shergill
President: Capital One Ventures
New York, NY, US
Kamlesh Talreja
Chief Technology Officer , SVP, Financial Services
Bellevue, WA, US
Joe Balzarini
Chief Revenue Officer - Capital One Software
McLean, VA, US
Kyle Shidler
COO
Plano, TX, US
Charleston Malkemus
Chief Technology Officer
San Francisco, CA, US
Liz Kitchin
CFO, Mainstreet Card
Chicago, IL, US
Adam Zacharski
CTO Capital One Shopping
Austin, TX, US
Curtis Hart
Co-Founder and Managing Director
Chicago, IL, US
Celia Karam
President of Retail Bank
Arlington, VA, US
Neal Blinde
President, Commercial Banking
Charlotte, NC, US
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