Peter Chinnery Email & Phone Number
Commercial Data and Analytics Specialist @ Oxford Nanopore Technologies
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Peter Chinnery Location
- Oxford, GB
Peter Chinnery Work
- Commercial Data and Analytics Specialist @ (June 2026 - Present)
- Senior MI and Data Analyst (Insight and Visualisation Team Manager) - JLP Customer Care Contact Centre @ (May 2022 - June 2026)
- Manager, Resource Planning and Insight - Customer Care Contact Centre @ (April 2013 - May 2022)
- Department Manager Efficiencies, Processes and Procedures - Customer Care @ (March 2012 - March 2013)
- Section Manager, Operations - Customer Care @ (July 2010 - March 2012)
- Store Manager @ (June 2007 - June 2010)
- Customer Service Supervisor @ (September 2006 - June 2007)
Peter Chinnery Education
- University of West London
Design for Interactive Multi Media (BA hons) (Multimedia)
2003-2006
Peter Chinnery Skills
- Business Intelligence (BI)
- Contact Center Operations
- Contact Center Optimization
- Contact Center Strategy
- Cost-Benefit Analysis
- Customer Experience
- Customer Insight
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Surveys
- Dashboard
- Data Analysis
- Data Reporting
- Data Visualization
- Forecasting
- IVR
- Interpersonal Skills
- KPI Dashboards
- MI reports
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- People Management
- Performance Management
- Performance Reporting
- Planning & Scheduling
- PowerPoint
- Productivity Improvement
- Resource Planning
- Retail
- Root Cause Analysis
- Salesforce Reporting and Dashboards
- Snowflake
- Stakeholder Management
- Strategic Planning
- Tableau
- Team Leadership
- Team Management
- Teamwork
- Time Management
- Voice of the Customer
- Voice of the Customer Analysis
- Workforce Analytics
- Workforce Management
- Workforce Planning
- Sales
- Project Management
- Planning And Scheduling
Peter Chinnery Summary
- Peter Chinnery, based in Oxford, GB, is currently a Commercial Data and Analytics Specialist at Oxford Nanopore Technologies. Peter Chinnery brings experience from previous roles at John Lewis Partnership and Waitrose. Peter Chinnery holds a 2003 - 2006 Design for Interactive Multi Media (BA hons) in Multimedia @ University of West London. With a robust skill set that includes Business Intelligence (BI), Contact Center Operations, Contact Center Optimization, Contact Center Strategy, Cost-Benefit Analysis and more. Peter Chinnery has 1 emails on RocketReach.
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