Customer Service Manager and Collections Manager @ (March 2003 - December 2013)
Collections Manager @ (January 1998 - March 2003)
Peter Avila Education
Universidad de San Martín de Porres
Associate
1983-1985
University of Phoenix
Working towards
Peter Avila Skills
Professional Mentoring
Leadership Development
Call Center
Management
Training
Call Centers
Problem Solving
Emotional Intelligence
Strategic Negotiations
Situational Leadership
Engagement Management
Behavioral Coaching
Driving Performance
Reporting & Analysis
Strategy Implementation
Leadership
Coaching
Performance Management
Customer Service
Credit Cards
Banking
Customer Experience
Risk Management
Process Improvement
Analysis
Team Leadership
Team Building
Business Process Improvement
Contact Centers
Reporting and Analysis
Peter Avila Summary
Peter Avila, based in Cayce, SC, US, is currently a Subject Matter Expert at WNS Global Services. Peter Avila brings experience from previous roles at Self Employeed, Sutherland Global Services, Barclaycard and Engage Global Inc.. Peter Avila holds a 1983 - 1985 Associate @ Universidad de San Martín de Porres. With a robust skill set that includes Professional Mentoring, Leadership Development, Call Center, Management, Training and more. Peter Avila has 2 emails and 2 mobile phone numbers on RocketReach.
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