Pete Weaklend Email & Phone Number
VP, Solutions and Innovation @ TDS Global Solutions
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Pete Weaklend Location
- Omaha, NE, US
Pete Weaklend Work
- 2024 -now VP, Solutions and Innovation @
- 2023 -2024 CX Advisory Consulting Partner @
- 2021 -2024 CX Advisory Solutions Partner @
- 2020 -2024 Managing Director and Principal CX Consultant @
- 2006 -2020 SVP, Global CX Solutions and Innovation @
- 2000 -2006 VP, Operations Planning and Solutions @
- 1997 -2000 Customer Care Operations and Account Director @
- 1994 -1997 Senior Underwriter @ Fireman's Fund Insurance Company
- 1991 -1994 Personal Lines Underwriter @
Pete Weaklend Education
- University of Nebraska at Omaha
Master of Science - MS (Industrial and Organizational Psychology)
1988-1991 - University of Nebraska at Omaha
Bachelor of Arts - BA (PSYCHOLOGY)
1984-1988
Pete Weaklend Skills
- Customer Insight
- Program Management
- Strategic Consulting
- CRM
- Call Centers
- Business Process Re-engineering
- Project Planning
- Customer Experience
- Customer Retention
- Business Process Design
- Operations Management
- Outsourcing
- Contact Centers
- Customer Satisfaction
- Operational Planning
- Customer Engagement
- Performance Management
- Business Process Improvement
- Sales Process
- Change Management
Pete Weaklend Summary
- Pete Weaklend, based in Omaha, NE, US, is currently a VP, Solutions and Innovation at TDS Global Solutions. Pete Weaklend brings experience from previous roles at OneSourceCX, AdviseCX, PeakCX Partners and Sitel Group. Pete Weaklend holds a 1988 - 1991 Master of Science - MS in Industrial and Organizational Psychology @ University of Nebraska at Omaha. With a robust skill set that includes Customer Insight, Program Management, Strategic Consulting, CRM, Call Centers and more. Pete Weaklend has 2 emails and 2 mobile phone numbers on RocketReach.
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