Pete Wacker Email & Phone Number
Global Account Support Manager - Cisco Systems @ NCR Atleos
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Pete Wacker Location
- Peachtree City, GA, US
Pete Wacker Work
- 2014 - now Global Account Support Manager - Cisco Systems @
- 2016 - 2023 Account Manager - BMW North America @
- 2011 - 2014 Telecom and Technology Service Desk Manager @
- 2012 - 2014 Travel LOB Helpdesk Manager @
- 2006 - 2011 Multivendor Solution Helpdesk Manager @
- 2004 - 2006 Compris Solutions Helpdesk Manager @
- 2002 - 2004 Helpdesk Supervisor @
- 2002 - 2002 Level II Remote Resolution and Technical Support Agent @
- 2001 - 2002 Level I Technical Support Agent @
- 2000 - 2001 Assistant Store Manager @
Pete Wacker Education
- Georgia Southern University 1995 - 2000
- Western Governors University
Master of Business Administration - MBA (IT Management)
- Western Governors University
Bachelor of Science - BS (Business - Information Technology Management)
Pete Wacker Skills
- Service Delivery
- Managed Services
- Incident Management
- Management
- Sla
- Service Desk
- Call Center
- ITIL
- IT Service Management
- BMC Remedy
- Outsourcing
- Training
- Customer Satisfaction
- Troubleshooting
- Call Centers
- Process Improvement
- Technical Support
- CRM
- Vendor Management
- Software Documentation
- Customer Service
- Computer Hardware
- Team Leadership
- Leadership
- IT Operations
- Help Desk Support
- XP
- Disaster Recovery
- Hardware
- Networking
- System Administration
- Active Directory
- IT Management
- Windows 7
- Windows XP
- Servers
- Data Center
- Business Analysis
- Program Management
- Project Management
- Information Technology
- Microsoft Office
- Telecommunications
- Operations Management
- Cross-functional Team Leadership
- Support
- SQL
- Marketing
- Cross Functional Team Leadership
- Cisco Systems Products
- Tableau
- Strategic Planning
Pete Wacker Summary
- Pete Wacker, based in Peachtree City, GA, US, is currently a Global Account Support Manager - Cisco Systems at NCR Atleos. Pete Wacker brings experience from previous roles at NCR Atleos. Pete Wacker holds a 1995 - 2000 Georgia Southern University. With a robust skill set that includes Service Delivery, Managed Services, Incident Management, Management, Sla and more. Pete Wacker has 1 emails and 1 mobile phone numbers on RocketReach.
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Others Named Pete Wacker
Pete Wacker
Global Account Support Manager - Cisco Systems
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Peter Wacker
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