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Pete Phillips Location
Florida, United States
Pete Phillips Work
Director of Operations @ (February 2015 - Present)
Vendor Relationship Manager and Project Lead @ (February 2013 - January 2015)
Director, Teleservices Operations @ (June 2012 - January 2013)
Manager, Quality Assurance and Training @ (March 2012 - June 2012)
Consultant - ECCS Business Analyst at JPMorgan Chase @ (July 2011 - December 2011)
Center of Excellence Business Analyst and Procedure Sponsor @ (January 2009 - January 2010)
Center Operations Manager - Account Services, Credit Re-analysis, Payment Processing and Titles @ (January 2005 - January 2009)
6-Sigma Project Manager - Organization and Effectiveness @ (January 2004 - January 2005)
Center Operations Manager - Account Maintenance, Collections Department @ (January 2002 - January 2004)
Team Leader Supervisor - Loss Prevention Collections @ (January 2000 - January 2002)
Customer Service Supervisor @ (January 1997 - January 2000)
Team Leader Supervisor - Customer Services Center @ (January 1995 - January 1997)
Pete Phillips Education
New Jersey City University
(Business Administration)
Pete Phillips Skills
Process Improvement
Customer Service
Business Analysis
Call Center
Customer Relations
Quality Assurance
Compliance
Six Sigma
Performance Management
Problem Solving
Team Building
Microsoft Office
Coaching
Operations Management
Customer Satisfaction
Excel
Team Leadership
Requirements Analysis
Continuous Improvement
Hiring
Word
Quality Management
Business Process Improvement
PowerPoint
Customer Experience
Credit
Cross-functional Team Leadership
Automotive
Microsoft Word
Microsoft Excel
Call Centers
Training
Leadership
Change Management
Budgets
Strategic Planning
Strategy
Recruiting
Management
Forecasting
CRM
Connectivity
Cross Functional Team Leadership
Pete Phillips Summary
Pete Phillips, based in Florida, United States, is currently a Director of Operations at Health Integrated, Inc.. Pete Phillips brings experience from previous roles at Coventry Health Care, an Aetna Company, Matrix Medical Network and Modis Consulting. Pete Phillips holds a New Jersey City University. With a robust skill set that includes Process Improvement, Customer Service, Business Analysis, Call Center, Customer Relations and more. Pete Phillips has 1 emails and 2 mobile phone numbers on RocketReach.
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