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Pete Phillips Location
Florida, United States
Pete Phillips Work
2015 -now Director of Operations @
2013 -2015 Vendor Relationship Manager and Project Lead @
2012 -2013 Director, Teleservices Operations @
2012 -2012 Manager, Quality Assurance and Training @
2011 -2011 Consultant - ECCS Business Analyst at JPMorgan Chase @
2009 -2010 Center of Excellence Business Analyst and Procedure Sponsor @
2005 -2009 Center Operations Manager - Account Services, Credit Re-analysis, Payment Processing and Titles @
2004 -2005 6-Sigma Project Manager - Organization and Effectiveness @
2002 -2004 Center Operations Manager - Account Maintenance, Collections Department @
2000 -2002 Team Leader Supervisor - Loss Prevention Collections @
1997 -2000 Customer Service Supervisor @
1995 -1997 Team Leader Supervisor - Customer Services Center @
Pete Phillips Education
(Soccer player for Gothics team)
New Jersey City University
(Business Administration)
Pete Phillips Skills
Process Improvement
Customer Service
Business Analysis
Call Center
Customer Relations
Quality Assurance
Compliance
Six Sigma
Performance Management
Problem Solving
Team Building
Microsoft Office
Coaching
Operations Management
Customer Satisfaction
Excel
Team Leadership
Requirements Analysis
Continuous Improvement
Hiring
Word
Quality Management
Business Process Improvement
PowerPoint
Customer Experience
Credit
Cross-functional Team Leadership
Automotive
Microsoft Word
Microsoft Excel
Call Centers
Training
Leadership
Change Management
Budgets
Strategic Planning
Strategy
Recruiting
Management
Forecasting
CRM
Connectivity
Cross Functional Team Leadership
Pete Phillips Summary
Pete Phillips, based in Florida, United States, is currently a Director of Operations at Health Integrated, Inc.. Pete Phillips brings experience from previous roles at Coventry Health Care, an Aetna Company, Matrix Medical Network and Modis Consulting. With a robust skill set that includes Process Improvement, Customer Service, Business Analysis, Call Center, Customer Relations and more. Pete Phillips has 1 emails on RocketReach.
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