2005 -
2011 Manager, CRM, Telephony, and Reporting @
2000 -
2005 Manager, Customer Technology @
1997 -
2000 Manager, Sales and Marketing Technology @
1995 -
1997 Senior Business Analyst @
1987 -
1995 Information Systems Project Manager @ EurekaBank
Pete Morrill Education
Hayward State University
Business Administration
Pete Morrill Skills
Salesforce.com
Program Management
Project Management
Analytical Skills
Call Center
Vendor Management
Process Improvement
Business Process Improvement
Customer Satisfaction
Business Intelligence
CRM
Business Analysis
Oracle OBIEE
Genesys
Avaya Communication Manager
Technical Support
IT Strategy
Customer Service
VoIP
Telephony
Telecommunications
Siebel
Nortel
Siemens HiPath
Call Flow Design
ITIL Certified
Kaizen
NICE Call Recording
Workforce Management
Witness
Customer Data Integration
Trillium
GVP
Audix
Social Media
Marketo
Database Marketing
Web Services
VMware
Strategy
Cross-functional Team Leadership
Outsourcing
Analytics
Operations Management
Customer Experience
Change Management
Strategic Planning
SDLC
RFP
Forecasting
Development
Technology
Software Selection
Platform
Automotive
Contact Center Technology
Troubleshooting
Engineering
Cloud
Cross Functional Team Leadership
Management
Design
Services
Cloud Computing
Pete Morrill Summary
Pete Morrill, based in Trabuco Canyon, CA, US, is currently a Vice President, IT Operations and Service Management - Global Cloud and Platform Services at Experian Consumer Services. Pete Morrill brings experience from previous roles at Experian Consumer Services, Hyundai Capital America and Hyundai Information Services North America. Pete Morrill holds a Business Administration @ Hayward State University. With a robust skill set that includes Salesforce.com, Program Management, Project Management, Analytical Skills, Call Center and more. Pete Morrill has 4 emails and 1 mobile phone numbers on RocketReach.
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