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Petar Vasilev Location
Bulgaria
Petar Vasilev Work
2020 -now Head of Customer Support @
2014 -2020 Head of Customer Service Internal Channel Section @
2007 -2014 Call Centre Team Leader @ Cosmo Bulgaria Mobile EAD
2004 -2007 Call Centre Operator – Technical Support and Web @ Cosmo Bulgaria Mobile EAD
Petar Vasilev Education
Technical University, Sofia
Bachelor in Hydraulic and Pneumatic Techniques
2004-2009
Computer Technical School, Pravets
Major in Programming and Computer Hardware
1994-1999
Petar Vasilev Skills
Program Management
Analysis
Team Management
Management
GSM
Mobile Devices
Troubleshooting
Customer Satisfaction
Call Centers
Telecommunications
Team Leadership
Teamwork
Customer Service
Customer Experience
Product Management
Call Center
Product Marketing
Wireless
Mobile Communications
Project Planning
Core Network
SMS
BSS
Marketing Management
IP
VAS
GPRS
Business Development
Sales
Telco
VoIP
Project Management
Business Strategy
Product Development
WiMAX
Strategy
3g
MPLS
UMTS
Ethernet
CRM
Pre Sales
SIP
SQL
Social Media
Petar Vasilev Summary
Petar Vasilev, based in Bulgaria, is currently a Head of Customer Support at Converst. Petar Vasilev brings experience from previous roles at Telenor Bulgaria and Cosmo Bulgaria Mobile EAD. Petar Vasilev holds a 2004 - 2009 Bachelor in Hydraulic and Pneumatic Techniques @ Technical University, Sofia. With a robust skill set that includes Program Management, Analysis, Team Management, Management, GSM and more. Petar Vasilev has 3 emails and 1 mobile phone numbers on RocketReach.
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