Perry Stevens Email & Phone Number
Contact Center Supervisor @ Kitsap Credit Union
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Perry Stevens Location
- Kirkland, WA, US
Perry Stevens Work
- Contact Center Supervisor @ (July 2020 - Present)
- Mentor, Tutor @ Self Employed (July 2016 - July 2020)
- Director, U.S. Employee Engagement @ (March 2016 - July 2016)
- Site Director @ (March 2014 - March 2016)
- Operations Manager @ (March 2011 - February 2014)
- Operations Supervisor @ (November 2010 - March 2011)
- Operations Supervisor II @ (February 2009 - November 2010)
- Operations Supervisor @ (June 2007 - February 2009)
- Customer Service Representative @ (June 2005 - May 2007)
Perry Stevens Skills
- BPO
- Business Analysis
- Business Process
- Business Process Improvement
- Business Transformation
- CRM
- Call Center
- Call Centers
- Change Management
- Communication
- Contact Center Management
- Contact Centers
- Cross-functional Team Leadership
- Customer Experience
- Customer Experience Management
- Customer Retention
- Customer Satisfaction
- IT Strategy
- Key Performance Indicators
- Lending
- Management
- Offboarding
- Offshoring
- Onboarding
- Operations Management
- Outsourcing
- PMO
- Performance Management
- Process Improvement
- Program Management
- Project Management
- Recruiting
- Service Delivery
- Service Levels
- Team Leadership
- Team Management
- Telecommunications
- Transition Management
- Vendor Management
- Workforce Management
Perry Stevens Summary
- Perry Stevens, based in Kirkland, WA, US, is currently a Contact Center Supervisor at Kitsap Credit Union. Perry Stevens brings experience from previous roles at Self Employed, Concentrix and IBM. With a robust skill set that includes BPO, Business Analysis, Business Process, Business Process Improvement, Business Transformation and more. Perry Stevens has 2 emails and 1 mobile phone numbers on RocketReach.
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