CertainTeed®, a subsidiary of Saint-Gobain, is North America’s leading brand of sustainable exterior and interior building products.
Headquartered in Malvern, Pa., CertainTeed has helped shape the building products industry for more than 100 years, through the responsible development of innovative and sustainable building products. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," quickly inspired the name “CertainTeed." A subsidiary of Saint-Gobain, the world’s largest building products company, CertainTeed® is North America’s leading brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, gypsum and ceilings.
CertainTeed and its affiliates proudly have a staff of more than 6,300 employees and operate more than 60 manufacturing facilities throughout the United States and Canada. For five consecutive years, the company has received top honors from the U.S. Environmental Protection Agency for its contributions in protecting the environment and was most recently the recipient of the 2013 ENERGY STAR Sustained Excellence Award. The group had total sales of approximately $3.4 billion in 2016. www.certainteed.com
Quality made Certain, Satisfaction guaranteed
http://www.CertainTeed.com
Visit the CertainTeed Building Knowledge Blog
http://blog.certainteed.com
Honesty, fairness, integrity, the golden rule: a customer-first culture. Customers want it- even demand it. And it’s so easy to promise.
This is ‘distance race’ thinking, and building a business on it is harder than you might think. It requires you to sacrifice many short-term opportunities for gain. It means spending whatever time it takes to help a client solve a problem on deadline. It means resisting the urge to cut corners on materials that, once in place, no one will ever see.
It means innovation: going beyond what your customers want or expect, and working restlessly to create new products and ideas to fill unmet needs. It means keeping your word, even when it’s inconvenient, and honouring relationships over transactions, even when it costs. And it means building a team with people who believe it, live it, and stand by it.
At IPEX we’ve long-since made a decision to embrace this long-term thinking, not just when it’s easy, but every day, in everything we do, for every customer and every employee. We don’t do it because we’re nice people, though we like to think we are. We do it because it’s good business, and that the reputation we’ve built over time, job by job, one customer at a time, pays the best dividends.
Alex Mestres
Chairman & Chief Executive Officer
Royal Building Products, a Westlake Company, is a leading manufacturer and distributor of a broad range of state-of-the-art exterior building materials for the home remodeling, building and municipal construction markets. For more than 40 years, our commitment to quality, innovation and customer relationships has attracted the loyalty of a growing number of building professionals, homeowners, architects, engineers and distributors to its products.
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