PenguinOnCloud is AI-based CX platform with inbuilt enterprise telephony. It provides a unique customer-centric process to small, medium, and large-sized organizations with high-end technology which helps them to achieve better efficiency. PenguinOnCloud provides services in Calling Center CRM, Mobile CRM, AI-enabled components like lead scoring, route optimization, call prioritization, roster management. This in combination with power sales features like predictive dialing, preview calling, auto-dialing, makes it a perfect tool for your sales team. On the field service side, it is equipped with mobile accessibility along with a cloud-based dedicated contact center, which aptly fits the needs of the industry for their service and SLA management.
| Website | https://penguinoncloud.com |
| Employees | 4 (3 on RocketReach) |
| Founded | 2018 |
| Address | C2, Somavarupu Heights, Hilltop, Erramanzil,, Hyderabad, Telangana 500028, IN |
| Industry | IT Services and IT Consulting |
| Keywords | Customer Experience Software, Customer Communication Platform, Customer Relationship Management, Customer Journey Optimization, Enterprise Telephony, Cx Automation, Contact Center Solutions, Omnichannel Customer Service, Telephony Integration, Efficient Customer Service, Business Process Automation |
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3 people are employed at PenguinOnCloud.
PenguinOnCloud is based in Hyderabad, Telangana.
Top PenguinOnCloud Employees
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Shreya Surabhi
Functional Consultant at PenguinOnCloud
Navi Mumbai, MH, IN -
Bhaskar Balla
Jr Web Developer at PenguinOnCloud
Kakinada, AP, IN -
Bharti Kumari
Data Analyst at PenguinOnCloud
Thane, MH, IN11
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