We’re a specialist, management consultancy, focusing on; Customer Experience, Operational Excellence and Change Delivery, dedicated to helping our clients create real, positive change. PEN was established in 2012 with a mission to challenge the traditional approach to consulting. Since then our team of specialists have worked across a range of sectors – from Financial Services and Pharmaceuticals, to Retail and Consumer Goods – helping clients solve problems that improve customer experience, operational excellence and change delivery. We take pride in doing what’s right for our clients – not in how many hours we can bill them – and we only ever undertake work where we’re certain we can deliver a great outcome.
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The PEN annual revenue was $6 million in 2026.
Ed Wells is the Managing Director, Financial Services of PEN.
49 people are employed at PEN.
The NAICS codes for PEN are [54, 54161, 541, 541611, 5416].
The SIC codes for PEN are [874, 87].