We’re a specialist, management consultancy, focusing on; Customer Experience, Operational Excellence and Change Delivery, dedicated to helping our clients create real, positive change. PEN was established in 2012 with a mission to challenge the traditional approach to consulting. Since then our team of specialists have worked across a range of sectors – from Financial Services and Pharmaceuticals, to Retail and Consumer Goods – helping clients solve problems that improve customer experience, operational excellence and change delivery. We take pride in doing what’s right for our clients – not in how many hours we can bill them – and we only ever undertake work where we’re certain we can deliver a great outcome.
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PEN Questions
The PEN annual revenue was $6 million in 2026.
Giles Drury is the Partner of PEN.
48 people are employed at PEN.
The NAICS codes for PEN are [54, 541611, 54161, 541, 5416].
The SIC codes for PEN are [874, 87].
Top PEN Employees
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Giles Drury
Partner at PEN
London, GB21 -
Tim Mitchell
Partner at PEN
City of Westminster, GB -
Helen Perrett
Finance Director at PEN
Biddestone, GB -
Callum Mayor
Partner at PEN
Bath, GB1 -
Mary Wong
Partner at PEN
Richmond, GB2 -
Seamus Leonard
Senior Manager at PEN
London, GB1 -
Jonathan Lee
Associate Consultant at PEN
Andover, GB1 -
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David Hughes
Associate Consultant at PEN
United Kingdom11 -
Chris MacLean
Associate at PEN
Rode, GB11
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